Housing Support Worker

3 months ago


Islington, United Kingdom Peabody Full time

**What we’re looking for**:

- Do you have experience of offering one to one support around housing matters?
- Do you enjoy communicating with customers from diverse background with a range of different abilities?
- Do you have an understanding of customer service in a service delivery setting?
- Are you able to work flexibly to meet customer needs and service requirements which includes working evenings and weekends as and when the service requires it?
- Do you have an approachable manner and the resilience to cope with a busy, challenging, and emotive job?
- Do you have experience of providing support to the designated client group either in a volunteering or professional role?

If so, this role is perfect for you

Here at Peabody, we have an opportunity for a Housing Support Worker on a Permanent basis at our St Paul's Road Scheme.

**A bit about the role**:
As a Housing Support Worker, you will support and enable vulnerable people to sustain a tenancy living within the community through providing practical and emotional support to encourage tenants to take an active part in the community.

Some of the key results for the role include:

- Promoting the integration of the tenant into the local community and provide opportunities by which they will be enabled to develop skills and have access to the widest possible range of experiences.
- Ensure that the tenants needs are met by liaising with other organisations providing access to community-based services and resources.
- Involve the tenant in everyday household tasks where possible, and help to develop the skills needed to achieve this. Tasks include gardening, shopping, cleaning, cooking and all other normal day to day tasks
- To take an active part in tenant involvement, liaising with relevant groups and participating in relevant training and updates.
- _This role will require an Enhanced DBS check._

**A bit about us**:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.

The Peabody Group is responsible for more than 104,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:

- Up to 25 (or 30) days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance (if applicable to role)
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1

**Are you ready to apply?


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