Patient Pathway Administrator Neurology
7 months ago
PREVIOUS APPLICANTS NEED NOT TO APPLY
Band 4 Patient Pathway Administrator (37.5 hours per week)
Monday - Friday 9:00am - 5:00pm
You will be expected to liaise with staff and colleagues at all levels. You will have proven secretarial skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment.
**For further details / informal visits contact**:
Name
Paula Hearne
Job title
Neurology Assistant Service Manager
Telephone number
01865 227649
Additional contact information
PREVIOUS APPLICANTS NEED NOT TO APPLY
Band 4 Patient Pathway Administrator (37.5 hours per week)
Monday - Friday 9:00am - 5:00pm
You will be expected to liaise with staff and colleagues at all levels. You will have proven secretarial skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment.
**For further details / informal visits contact**:
Name
Paula Hearne
Job title
Neurology Assistance Service Manager
Telephone number
01865 227649
Additional contact information
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Provide primary administrative support to all clinical staff, primarily consultants, and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
Use Trust digital transcription systems to produce high-quality clinical correspondence to inform referrers, patients and other relevant parties of patient pathway progress within local and national target timeframes.
Open and prioritise incoming post, ensuring supporting information is available when appropriate. Take responsibility for ensuring urgent items are actioned in a timely manner, escalating to other clinical staff or admin team leader where required.
Likewise, ensure investigation results are reviewed by clinical staff in a timely manner.
Ensure all relevant patient information, including the referral, diagnostic results and other relevant correspondence, is available in a timely manner and filed in the patient’s medical records, liaising with other departments and healthcare organisations as required. Acknowledge the sensitive and complex nature of this information and uphold the highest standard of confidentiality at all times.
Maintain accurate and current filing systems and electronic databases. Ensure letters, clinical reports, diagnostic test results and other relevant correspondence are filed in the correct patient notes in a timely manner, including using the electronic patient record system (EPR).
Work closely with the wider administrative team and clinical staff to ensure patients are admitted within local and national access targets, expediting appointments and procedures as required. Assist the Unit Manager with managing patient tracking lists (PTL) by monitoring all elements of the patient pathway, including diagnostic investigation, correcting data quality issues and escalate any patients who cannot be seen within relevant Elective Access targets in a consistent and efficient manner.
Assist the Outpatient bookings team with processing new referrals via the GP e-Referral system (ERS), registering patients, making outpatient appointments and ensuring patient details are correct.
Support the Unit Manager in responding to any patient advice and liaison service queries (PALS) or formal complaints by collating background information and conducting audits as required.
-
Patient Pathway Administrator Neurology
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timePREVIOUS APPLICANTS NEED NOT TO APPLY Band 4 Patient Pathway Administrator (37.5 hours per week) Monday - Friday 9:00am - 5:00pm You will be expected to liaise with staff and colleagues at all levels. You will have proven secretarial skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate...
-
Patient Pathway Administrator Neurology
7 months ago
Oxford, United Kingdom Oxford University NHS Foundation Trust Full timeOpen and prioritise incoming post, ensuring supporting information is available when appropriate. Take responsibility for ensuring urgent items are actioned in a timely manner, escalating to other clinical staff or admin team leader where required. Likewise, ensure investigation results are reviewed by clinical staff in a timely manner. Ensure all relevant...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Administrator **Location**:John Radcliffe Hospital, Headley Way, Oxford, OX3 9DU **Trust Location**:Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Trust is the...
-
Patient Pathway Coordinator
4 weeks ago
Oxford, Oxfordshire, United Kingdom healthjobsuk - jobboard Full timeJob DescriptionAs a Patient Pathway Coordinator, you will be responsible for managing patient pathways, dealing with telephone enquiries, and overseeing follow-up appointments and administration. This is an exciting opportunity to work in a dynamic environment, supporting the Neurology team at Oxford Children's Hospital.Main Responsibilities:Designated point...
-
Patient Pathway Administrator
6 days ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Administrator **Location**:John Radcliffe Hospital, Headley Way, Headington, OX3 9DU **Hours**:Monday - Friday 8am-5pm, 8:30am-4:30pm or 9:30am-5:30pm, 37.5 hours a week **Trust Location**:Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help...
-
Patient Pathway Administrator
5 days ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are looking to recruit a Part Time Patient Pathway Administrator to support our friendly Heart Failure Team. This role works within a multi disciplinary team and is a first point of contact for the Service. This role is Patient focused and provides important administrative support to the Service. This role is based at the John Radcliffe Hospital in...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Administrator **Shift Pattern**:Monday & Tuesday 8:30am-4pm and Wednesday 9am-3pm **Trust Location**:Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Trust is the...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Oral & Maxillofacial team at the John Radcliffe Hospital. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**: Patient Pathway Administrator **Trust Location**: Oxford University Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Foundation Trust would love to hear from you **About the Trust** Oxford University...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the department, consultants, nurses and wider clinical team. They will also attend to patients, colleagues and referrers to the...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for a full time, 37.5 hours a week, Patient Pathway Administrator to join our team within Thoracic Surgery. The post will be pivotal in supporting the Thoracic Surgery team within the Cardiothoracic Directorate. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient...
-
Patient Pathway Administrator
3 weeks ago
Oxford, United Kingdom Oxford University Hospitals Nhs Foundation Trust Full timeJob summary We have an exciting opportunity for a full time, hours a week, Patient Pathway Administrator to join our team within Cardiology.The post will be pivotal in supporting the Cardiac Rhythm Management (CRM) Service within the Cardiothoracic Directorate.Patient administration underpins the patient journey and supports clinical teams in delivering high...
-
Patient Pathway Administrator
3 weeks ago
Oxford, United Kingdom Oxford University Hospitals Full timeJob overview We are appointing a year fixed (Maternity cover) Patient Pathway Administrator within the Neurosurgery Department.We are seeking to appoint a Pathway Administrator to join our friendly team in the Neurosurgery Administration department at the John Radcliffe Hospital.The post involves dealing with telephone queries, dealing with face to face...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a further Patient Pathway Administrators to join our growing admin team within the Clinical Genetics Department.Genomic Medicine is an exciting, forward thinking medical speciality. The administrative team, and Pathway Administrators in particular, are integral to the future development of the service. As we embark on a major...
-
Patient Pathway Administrator
7 days ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeThe purpose of this role is to provide high standard, efficient and comprehensive support to clinical teams within the Respiratory Medicine Service. The post holder is responsible for managing all elements of the patient pathway in line with the Trust’s Elective Access Policy. They will become familiar with different outpatient pathways and referral to...
-
Patient Pathway Administrator
3 weeks ago
Oxford, United Kingdom Oxford University Hospitals Full timeJob overview An exciting opportunity has arisen for a Band Patient Pathway Administrator within the Women's and Men's Health Physiotherapy team.The Women's and Men's Health Physiotherapy team delivers a comprehensive range of services in gynaecology, urogynaecology, obstetrics, urology, colorectal surgery, and sexual health.We are a team of including...
-
Patient Pathway Administrator
6 days ago
Oxford, United Kingdom NHS Professionals Full time**Job Title**:Patient Pathway Administrator **Trust**:Oxford University Hospitals NHS Foundation Trust **Hours**:Monday, Tuesday & Thursday 8am-4pm, Wednesday 10am-6pm (30 hours per week) Would you like to be part of a team that works well together, always there to help each other? If you answered yes, the Trust would love to hear from you. **About the...
-
Patient Pathway Administrator
3 weeks ago
Oxford, Oxfordshire, United Kingdom Transformation Unit Full timeJob OverviewAn exciting opportunity has arisen for a Band 3 Patient Pathway Administrator within the Women's and Men's Health Physiotherapy team. The role involves supporting patients by booking relevant appointments in line with the 18-week referral to treatment (RTT) pathway.The successful candidate will provide general administrative support, including...
-
Patient Pathway Administrator
7 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Administrative Team at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...
-
Patient Pathway Administrator
6 months ago
Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeWe are seeking to appoint a Patient Pathway Administrator to join our Administrative Team at the Nuffield Orthopaedic Centre. We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the...