Current jobs related to Enquiries and Bookings Assistant - Aylesbury - Waddesdon Manor

  • Care and Support Assistant

    7 hours ago

    Aylesbury, Buckinghamshire, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a highly motivated and compassionate Care and Support Assistant to join our team at McCarthy Stone. As a Care and Support Assistant, you will play a vital role in providing exceptional care and support to our residents, enabling them to live their lives to the fullest.Key ResponsibilitiesProvide individualized care and support to...

  • Care and Support Assistant

    5 hours ago

    Aylesbury, Buckinghamshire, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a highly motivated and compassionate Care and Support Assistant to join our team at McCarthy Stone. As a Care and Support Assistant, you will play a vital role in providing exceptional care and support to our residents, enabling them to live their lives to the fullest.Key ResponsibilitiesProvide individualized care and support to...

  • Booking Co-ordinator

    3 months ago

    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development. ...

  • Spa Assistant

    3 months ago

    Aylesbury, United Kingdom Historic House Hotels Limited Full time

    **Overview**: **Responsibilities**: - Greet and welcome all guests in a friendly and professional manner - Provide exceptional customer service by addressing guest enquiries and concerns - Make bookings and take payments for treatment and sales **Duties** Open and close the Spa on a daily basis Follow daily cleaning schedules and routine checks Carry...

  • Booking Clerk

    3 months ago

    Aylesbury, United Kingdom Source-Group.uk Full time

    **Position**: The Office Clerk is responsible for the clerical duties of the office. This position will assist the Office Manager with the day-to-day operations of the office. The Office Clerk will assist in the preparation of reports, correspondence, and other documents for management. **Essential Duties**: - Perform clerical duties, including but not...

  • Spa Assistant

    3 months ago

    Aylesbury, United Kingdom Historic House Hotels Limited Full time

    Job Overview: **Responsibilities**: - Greet and welcome all guests in a friendly and professional manner - Respond positively to guest enquiries and concerns - Provide information on spa services, packages, and products - Make bookings and take payments for treatments and sales - Communicate effectively with clients to address their needs and preferences -...

  • Business Support Assistant

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    About the RoleWe are seeking an experienced Business Support Assistant to join our Adult Learning team at Quarrendon Adult Learning Centre. The successful candidate will provide exceptional customer service, ensuring that customers receive accurate and timely information and advice.Key ResponsibilitiesProvide a responsive 'front of house' service, assisting...

  • Business Support Assistant

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    About the RoleWe are seeking an experienced Business Support Assistant to join our Adult Learning team at Quarrendon Adult Learning Centre. The successful candidate will provide exceptional customer service, ensuring that customers receive accurate and timely information and advice.Key ResponsibilitiesProvide a responsive 'front of house' service, assisting...

  • Service Delivery Assistant

    3 months ago

    Aylesbury, United Kingdom Get Staffed Online Recruitment Full time

    **Service Delivery Assistant - Sexual Violence Service** 30 hrs (0.8 FTE) per week £23,500 (FTE) per annum **Role** Join our client’s team as a Service Delivery Assistant, playing a pivotal role in the implementation and success of the Sexual Violence Service across the Thames Valley region. Under the guidance of the Service Manager, you will shoulder...

  • Care and Support Assistant

    1 month ago

    Aylesbury, United Kingdom McCarthy and Stone Full time

    How would you love a care role where all your clients are in one place? No travelling in between Gorgeous modern environment to work in Great colleagues to work with and learn from Get paid whilst you train! McCarthy Stone are looking for a professional Care and Support Assistant, with some domestic duties, to join their amazing team at ...

  • Podiatrist Receptionist

    3 months ago

    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    Podiatry Receptionist Brookside Clinic This is a role for someone who enjoys variety and dealing with people in a busy office as part of a dedicated Team. Your role will be to meet and greet patients, direct them to the correct department and deal with any enquiries for the building. You must have excellent communication skills and a calm personality as you...

  • Business Support Assistant

    3 weeks ago

    Aylesbury, United Kingdom Buckinghamshire Council Full time

    Location: Aylesbury Overview We currently have an opportunity within our Adult Learning team for an experienced business support assistant to support in maintaining high levels of customer satisfaction for users of the centre. The successful post holder will support in ensuring the facility is safe, secure, clean and tidy and set up as necessary and...

  • Accounts Assistant

    4 months ago

    Aylesbury, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Accounts Assistant - Aylesbury** Pertemps Aylesbury is currently recruiting for an Accounts Assistant for our manufacturing client based in Aylesbury. To carry out all necessary administration work using Sage Line 50 to maintain accurate financial accounts. **Hours: 9am-5pm or 8:30-4:30pm** **Salary: £25,000** **Duties**: -...

  • Administrator (Hmp Aylesbury)

    4 months ago

    Aylesbury, United Kingdom Central and North West London NHS Foundation Trust Full time

    To provide efficient and effective secretarial and administrative support to the Healthcare team and subcontracted providers. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff. As an NHS Trust we strongly encourage and support...

  • Administrator (Hmp Aylesbury)

    4 months ago

    Aylesbury, United Kingdom Central and North West London NHS Foundation Trust Full time

    To provide efficient and effective secretarial and administrative support to the Healthcare team and subcontracted providers. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and managerial staff. As an NHS Trust we strongly encourage and support...

  • Administration Assistant

    4 months ago

    Aylesbury, United Kingdom AgeUK Buckinghamshire Full time

    **ADMINISTRATION ASSISTANT- Discharge Support Service (DSS)** **Reporting to**: DSS Service Manager **Salary**:£6,565.10 for 12 hours (£19,148.22 FTE) **Hours of work**:12 hours a week - Working days can be discussed but a **minimum of 6 hours must be on a Tuesday.** **Background** Age UK Buckinghamshire reaches around 4,000 older people a year with...

  • Care and Support Professional

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom McCarthy and Stone Full time

    About the Role:As a Care and Support Assistant at McCarthy Stone, you will play a vital role in delivering exceptional care and support to our residents, enabling them to live their later years with dignity and independence.Key Responsibilities:Provide individualized care and support to residents, promoting their physical and emotional well-being.Deliver...

  • Care and Support Professional

    2 weeks ago

    Aylesbury, Buckinghamshire, United Kingdom McCarthy and Stone Full time

    About the Role:As a Care and Support Assistant at McCarthy Stone, you will play a vital role in delivering exceptional care and support to our residents, enabling them to live their later years with dignity and independence.Key Responsibilities:Provide individualized care and support to residents, promoting their physical and emotional well-being.Deliver...

  • Medical Education Undergraduate Administrator

    4 months ago

    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    The Medical Education Undergraduate Administrator will join our growing team who are responsible for organising our medical student attachments and teaching programmes. You will support the Undergraduate Co-ordinator and Manager to ensure the quality of our programmes, working with students to improve their experience and providing high level administrative...

  • Part-time Marketing and Admin Assistant

    4 months ago

    Aylesbury, United Kingdom Brush Party UK Full time

    We are seeking a dynamic and detail-oriented individual to join our team as a Part-Time Marketing and Admin Assistant in Aylesbury. This role offers flexibility in working hours and an immediate start. **Key Responsibilities**: - **Event Listing**: Manage and update event listings for promotional purposes. - **Venue Liaison**: Communicate effectively with...

Enquiries and Bookings Assistant

3 months ago

Aylesbury, United Kingdom Waddesdon Manor Full time

**Enquiries and Box Office Assistant Role Profile (Seasonal)**

**Purpose of Role**:
**Responsibilities**:
**Enquiries & Bookings**
- Act as the primary point of contact for the organisation, fielding enquiries, feedback and complaints to relevant departments; collating and recording appropriate responses
- With authorisation from the Visitor Experience Management team, coordinate cancellations/refunds as requested by visitors
- Liaise with Waddesdon’s ticketing partner PrioTicket in response to visitor queries

**Ticketing**
- Regularly test and check the Waddesdon website and online ticketing system, reporting and escalating any errors in a timely fashion
- Ensuring that the systems are accurately reflecting our current offer, and flagging any issues with the Head of Visitor Experience and Marketing Managers
- Liaise with Waddesdon’s ticketing partner PrioTicket
- Harness visitor feedback

**Other Responsibilities**
- Understand and embody the values of the National Trust and be able to actively upsell National Trust membership
- Identify and manage risks including card handling processes, ensuring compliance with relevant legislation and procedures
- Ensure that you comply with regulations to protect the personal data of visitors, staff and contractors
- **Knowledge, skills and experience needed**:

- Practical operational experience in a customer facing environment, ideally in the tourism or heritage sector
- Proven customer service skills and experience providing the highest possible levels of visitor care
- Advanced IT skills, with experience of using bookings/ticketing systems (prior experience of administering booking/ticketing systems an advantage)
- Flexible customer focused approach with experience in delivering exceptional standards of customer service and the ability to communicate effectively with diverse visitor audiences
- Excellent team player with the ability to work proactively and conscientiously within a small team
- Strong written and verbal communication skills
- Confident working under pressure and handling complaints

**Terms & Conditions**:
**Contract Type**:Flexible temporary, (initially 6 months until 4th January 2025)

**Salary**:£11.94 per hour

**Hours**: Flexible working pattern Wednesday to Sunday, preferably including one weekend day. Including Public Holidays (excluding Christmas Day and Boxing Day) and the occasional shift outside of the normal rota, as required by the business. Working hours will vary upon business needs across the main and Christmas seasons. Hours may vary and cannot be guaranteed. Your pay will reflect the hours you work. Hours of work to suit the needs of the business (exclusive of breaks).

**Annual Leave**:Your statutory annual leave entitlement is 28 days (20 days plus 8 public holidays), or 5.6 weeks. This will be pro-rated based on actual hours you work. If you work a public holiday, you will be paid double your hourly rate, but your statutory annual leave entitlement will reduce accordingly (i.e. you are being paid double on that date, so therefore not entitled to holiday pay or TOIL for that date).

**Benefits**: 50% staff discount in the onsite Food to Go Catering, 20% staff

discounts in our on-site restaurant, Wine and Gift Shop. 20% of food and drink at the Five Arrows Hotel, Waddesdon. Free access to CareCoins - wellbeing counselling service. Company pension scheme (matched up to 10%). Beautiful location working within the charity and heritage sector.

**Application Process**

In order to be considered for this role, please submit your CV along with a covering letter explaining how your experience and skills match those outlined above

**Interview date**:Friday 12 and Tuesday 16 July

**Job Types**: Temporary contract, Zero hours contract
Contract length: 6 months

Pay: £11.94 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Work Location: In person

Application deadline: 04/07/2024