Customer Service Administrator

3 weeks ago


Chorley, United Kingdom Lambda Calibration Ltd Full time

CUSTOMER SERVICE ADMINISTRATOR

EMPLOYER Lambda Calibration Ltd (lambda-cal.co.uk)

ABOUT US

Established in 1993, we have enjoyed consistent year on year growth for nearly 30 years. Today we are one of the largest independent UKAS Calibration Laboratories in the UK. We operate in the fields of Electrical, Dimensional, Temperature, Pressure, and Torque.

Just to be clear, we are an industrial calibration lab, not a chemical, bio-medical lab.

We are based in Chorley with very easy access to the A6 and the motorway network (about 1 mile from junction 8 of the M61).

THE POSITION

We are looking for an experienced customer focussed administrator. Someone who delights in solving problems for customers and maximising opportunities for the business. You will act as the interface between our customers and our laboratories. To be effective you will need to have a genuine interest in what we do

TYPICAL DUTIES

Producing quotations for customers.

Liaising with all internal departments.

Resolving internal and external queries.

Progress chasing of work through our laboratories.

Collating paperwork and equipment for deliveries to customers.

Helping out in stores at times as required.

ABOUT YOU

Strong customer service background (minimum 3 years).

Friendly outgoing personality with a warm telephone manner.

Good organisational skills with high levels of attention to detail.

Good working knowledge of word and excel.

An all round helpful attitude. You must be prepared to “muck-in” and help out with any of the work covered by our wider admin team.

QUALIFICATIONS

Ideally you will have at least 4 GCSEs at Grade B(6) or above, including Maths and English.

‘A’ level (Business Studies / Business Admin) or a Business Studies / Business Admin National Diploma would be an advantage.

SALARY - Negotiable

ELIGIBILITY - You must be entitled to live permanently and work in the UK. Please state this.

HOW TO APPLY

Lambda Calibration Ltd, Chorley Central Business Park, Stump Lane, Chorley, PR6 0BL.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

Ability to commute/relocate:

- CHORLEY: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 3 years (required)

Work Location: One location

Application deadline: 13/02/2023
Reference ID: Customer Service Administrator



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