Service Contract Co-ordinator

4 weeks ago


Ballymena, United Kingdom Portglenone Refrigeration Service Ltd Full time

**Role Description**

**About our Company**

Portglenone Refrigeration works throughout Northern Ireland for a number of large and small businesses providing refrigeration and air-conditioning. This covers both new installation and the maintenance and service of existing units.

**The Role**
- To Receive and log service calls
- Manage and co-ordinate those calls
- Co-ordinate Engineer Activity
- Manage and follow up on outstanding service calls and parts
- Keep Records and manage schedules
- Organise and monitor planned maintenance
- Produce regular reports
- Build and maintain relationships with both customers and staff

**The Person**
- Excellent organisational skills and ability to multitask
- Strong communication
- Accurate record keeping
- Strong people management skills
- Good IT Skills
- Previous experience in a similar role would be an advantage but not essential
- A minimum of 5 GSCE’s to include Maths & English

**Benefits**
- Pension contribution
- Private medical insurance
- Paid holiday allowance
- Early finish on a Friday
- Free Car Parking

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £25,000.00-£27,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Co Antrim: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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