Digital Services Co-ordinator

6 months ago


Ballymena, United Kingdom Sure Recruitment Group Full time

**Background**:
We are currently working with our client based in Ballymena to recruit a Digital Services Coordinator. The role will involve business process mapping, scoping, creating specifications, data cleansing, testing and training for the implementation of each phase of a new ERP system in order to ensure the system is used to its full potential. The development of this systems along with other systems within the business will provide a long term, full-time role.

**Job responsibilities**:

- Project manage the implementation of the ERP system.
- Facilitating discussions between the software provider and the various departments to scope requirements.
- Aligning business processes at to best practice and use in discussions with software provider.
- Cleanse data from old system and assist in data migration.
- Create Bills of Manufacture for standard products for use within system.
- Receive training from the software provider and train all users.
- Ensure system communication plan is developed and implemented with the team, defining clear goals and areas of responsibility for all.
- Create workflows to automate business processes in system.
- Create Reporting and Dashboarding using 'Dataviews', 'Birst BI' or 'Power BI'.
- Ensure a smooth transition for “go-live” for various phases.
- Adherence to budget - ensure costs are monitored and kept within budget.
- Collate innovative continuous improvements ideas on system - build minor configurations in-house and investigation viability and phasing for larger projects.
- System upgrades, coordinate the upgrade of ERP system to next version when required.

**Other Responsibilities**:

- Maintain, adjust, and extract data from existing systems - Sage 1000, Sales Logix CRM, Quiktrace
- Bespoke Azure system for Shop Floor Tracking, PAMS, North Time & Data, Hilti On-Track.
- Provide training for existing systems to upskill staff. **Provide Microsoft Excel training for all Staff**:

- Holiday cover for planning team.
- Any other duties, within reason and capability, as agreed through consultation with the Planning & Systems Manager.

**Essential Criteria**:

- Strong IT skills including MS systems including Excel
- Logical understanding of databases & tables within software
- Problem solver
- Good trainer
- Driven individual with a helpful attitude and ability to be proactive
- Excellent organisational skills and good attention to detail
- Ability to communicate professionally to staff and suppliers
- Willingness to contribute to the success of the company in a key role
- Good time management
- Ability to work as part of a team

**Desirable Criteria**:

- Experience in material & concrete testing within a laboratory environment
- Knowledge of construction industry
- Experience in setting out or taking measurements on site
- Ability to interpret technical drawings

SLSRNI

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ballymena: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Digital marketing: 2 years (required)
- Project management: 1 year (required)

Work Location: In person

Reference ID: SRNI0908



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