Service Advisor

2 weeks ago


Ballymena, United Kingdom Donnelly Group - Donnelly Group Ballymena Site Full time

We are currently recruiting for a Service Advisor to join our Ballymena team. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.

**About the role**:
Working with our established Service team you will act as a reliable and efficient point of contact for customers, ensuring exceptional customer service through excellent communication and relationship building. You will welcome customers to the department, organise department bookings for service and schedule work for our Service Technicians.

The role also involves prospecting for service work to encourage customers to avail of special offers available and carrying out customer follow up calls to build customer loyalty. This role requires you to promote the service facilities and encourage repeat Aftersales ensuring that the customer is dealt with professionally every time.

This role involves co-ordinating with the Sales teams, Workshop, Parts and Service.

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

Donnelly Group is an equal opportunites employer

The company reserves the right to expand the short listing criteria to facilitate the short listing process

What you will need

Required criteria
- A full driver’s licence as driving duties is involved.
- Excellent organisational and time management skills
- Ability to build rapport with customers
- Strong communication skills
- Computer Literate
- Possess a strong work ethic

Desired criteria
- Previous Customer Service or Service desk experience
- Previous experience within the automotive industry
- Previous working experience with targets and selling


  • Service Advisor

    5 days ago


    Ballymena, United Kingdom Moores Animal Feeds Full time

    **Key Responsibilities**: - Act as point of contact for all customers - Maintain positive relationships with customers to ensure they have a positive experience ensuring repeat and return customers - Answer customer questions about services, including when to expect vehicle repairs - Receive incoming calls and deal with appropriately - Display extensive...


  • Ballymena, United Kingdom Riada Resourcing Full time

    **Northern Ireland Housing Executive - Customer Service Advisor - Ballymena** Have you got administrative/ customer service experience and looking for a role within the Public Sector? WhatsApp 'Jobs NI Housing Executive' with your name to 078 7260 1538 to find out more! - Hourly Rate: £10.98 per hour - Location: Ballymena - Hours of Work: 37 hrs per week,...


  • Ballymena, United Kingdom Riada Resourcing Full time

    **Customer Services Advisors - Mid and East Antrim Borough Council - Ballymena Showgrounds - Immediate start!** - **WhatsApp 'Jobs Council' to 07738767643 to find out more!**_ - **Rate of pay**: £11.81 ph - **Hours of Work**: 37 hours per week - **Duration of post**:Temporary on going - **Location**:Ballymena Showgrounds - Public Sector **Role**: - Be a...


  • Ballymena, United Kingdom Riada Resourcing Full time

    **Contact Aileen Mark | 028 2563 1555** **Helpdesk Customer Services Advisor - Mid and East Antrim Council - Public Sector - Ballymena** - Rate of pay: £ 13.02 p.h. - Hours of Work: 37 hours per week - Duration of post: Temporary for 6 months - Immediate start - Location: Ballymena - Public Sector **Duties**: - Be part of the core Customer Service Team...


  • Ballymena, United Kingdom Riada Resourcing Full time

    **Contact Aileen Mark | 028 2563 1555** **Helpdesk Customer Services Advisor - Mid and East Antrim Council - Public Sector - Ballymena - Immediate start!** **About the role**: - Rate of pay: £ 13.02 p.h. - Hours of Work: 37 hours per week - Duration of post: Temporary for 6 months - Immediate start - Location: Ballymena - Public Sector **Duties**: - Be...

  • Sales Advisor

    5 days ago


    Ballymena, United Kingdom New Look Full time

    Sales Advisor - Permanent- Ballymena - Fairhill- 12 hours, 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose...

  • Insurance Advisor

    3 days ago


    Ballymena, United Kingdom Riada Resourcing Full time

    **Contact Aimee Patterson | 028 7032 6600** **Insurance Advisor - Full time / Permanent - Ballymena** This is an ideal opportunity if you come from an office/ sales environment and seeking the chance to train, learn and progress within the insurance industry. **Employee Benefits**: - **Salary**: £Negotiable (depending on experience) - **Location**:...


  • Ballymena, United Kingdom Specsavers Full time

    **Job Title: Customer Service Administrator / Scheduler (Optical Sector)** **Location: Ballymena, Country Antrim** **Hours: Monday to Friday 8.30am - 5.30pm** **Salary: £20,000 - £21,000** Are you an experienced Optical Assistant looking for a new role where you don’t work weekends? Or perhaps are you an experienced administrator or customer service...

  • HR Officer

    7 days ago


    Ballymena, United Kingdom Black Fox Solutions Full time

    HR Advisor REQUIRED! I am delighted to be working with a large construction company based in **Ballymena **to recruit their new ** HR Advisor** on a ** part-time** basis You will report to the senior management of the business and provide a professional HR management service across the company, this will include: - Supporting and advising line managers...

  • Csu Advisor

    3 days ago


    Ballymena, United Kingdom Kennedy Recruitment Full time

    Are you a hard-working and determined professional? Do you enjoy working in a busy environment where customer service is essential? We have the perfect role for you, read on to find out more about this exciting opportunity. **Main Duties**: - Posts in the Level 3 grade require staff to undertake a variety of duties ranging from supervision and training to...


  • Ballymena, United Kingdom Boots Full time

    Job Reference: 193578BR Ballymena, Fairhill Shopping Centre Permanent Part-time **The hourly rate for this role is £10.67 - £11.81 depending on the location** **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Dispensing Assistant you’ll be part of helping customers and patients feel good. It’s...

  • Senior Town Planner

    1 week ago


    Ballymena, United Kingdom Carrington West Full time

    Senior Town Planner Northern Ireland Private Consultancy Upwards of £40,000 DOE   Please note: Our client only considers candidates with a background in renewables, DCO or EIA and will consider all levels from Principal Town Planner above.   Carrington West are working with a leading multi-disciplinary planning consultancy specialising in...


  • Ballymena, United Kingdom Health and Social Care Trust Full time

    **Branch**:Antrim/Ballymena locality **Location**:Holywell Hospital Site **Directorate**: Finance Directorate **Functional Area**: Estate Services **Salary**: Band 5 (£27k - £33k) **Contract Type**:Permanent **Opening date**: 28/06/23 **Closes**: **Interview Dates**: To be confirmed **Notes**: A waiting list may be compiled for any similar posts...

  • Senior Town Planner

    Found in: Whatjobs ES C2 - 7 days ago


    Ballymena, United Kingdom Carrington West Full time

    Senior Town Planner Northern Ireland Private Consultancy Upwards of £40,000 DOE   Please note: Our client only considers candidates with a background in renewables, DCO or EIA and will consider all levels from Principal Town Planner above.   Carrington West are working with a leading multi-disciplinary planning consultancy specialising in environmental,...


  • Ballymena, Co. Antrim, United Kingdom Carrington West Full time

    Senior Town Planner Private Consultancy Carrington West are working with a leading multi-disciplinary planning consultancy specialising in environmental, energy, residential, retail, utilities, mixed-use, aggregates, and infrastructure sectors across the UK and Ireland & Scotland. With a proven track record of delivering high-quality services to their...

  • Senior Town Planner

    2 weeks ago


    Ballymena, Co. Antrim, United Kingdom Energy Jobline CVL Full time

    Senior Town Planner Northern Ireland Private Consultancy Upwards of £40,000 DOE Please note: Our client only considers candidates with a background in renewables, DCO or EIA and will consider all levels from Principal Town Planner above. Carrington West are working with a leading multi-disciplinary planning consultancy specialising in environmental,...