Helpdesk Customer Service Advisor
5 months ago
**Contact Aileen Mark | 028 2563 1555**
**Helpdesk Customer Services Advisor - Mid and East Antrim Council - Public Sector - Ballymena**
- Rate of pay: £ 13.02 p.h.
- Hours of Work: 37 hours per week
- Duration of post: Temporary for 6 months - Immediate start
- Location: Ballymena
- Public Sector
**Duties**:
- Be part of the core Customer Service Team for Waste
- Provide information, advice and guidance in a timely and efficient manner
- Ensuring that all customers receive a professional and comprehensive level of service at all times
**Criteria**:
- 5 GCSEs to include English Language and Maths (grade C or above) or equivalent
- 1 years’ administrative experience in a busy office environment to include:
- Working knowledge of a wide range of administrative activities within a customer service environment
- Proven ability to work proactively in a complex and busy office
- Excellent communications skills
- Confident use of databases and Microsoft packages
- Understanding of the role of Customer Care to Council Stakeholders
Riada Resourcing is an equal opportunities employer.
**Job Types**: Full-time, Temporary contract
**Salary**: £10.02 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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