Assistant Pathway Administrator

2 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

We are looking to recruit an experienced, organised and motivated Assistant patient pathway administrator to provide an efficient administrative service to General Surgery within the Surgical Administration department based at the Churchill Hospital.

The post holder will work directly with the clinical team and we are keen to appoint someone who is enthusiastic and motivated and who can manage the fluctuating demands of the role. You will have excellent word processing skills and well-developed communication, organisational and time management skills. An ability to prioritise effectively in a busy environment is essential. You will need to be flexible and have the necessary administrative experience required for such a post. Previous experience would be an advantage.

Closing date and time-23rd February 2023, 11.59 PM

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
1. Use of the digital transcription service as part of the letter generation process to type letters from the outpatient clinic attendance, Pre-Operative Assessment Clinic attendances, and Ward discharges as required.

1. Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to be able to understand and explain basic medical procedures.

1. Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and filing/redirection of all investigation results as appropriate.

1. Preparing notes for clinics, including front sheets and referral letters and delivering the trolley to the Outpatient Department as necessary.

1. To maintain case note tracking on the Patient Administration System (EPR).

1. Updating patient details and viewing events using Patient Administration System (EPR). Registering patients and making up new case notes as necessary.

1. Ensure that case notes/X-rays/results are available for clinics and wards as appropriate. Ensure prompt location of case notes/X-rays/results to enable the surgeons to respond to correspondence/telephone calls received.

1. Ensuring that clinic letters are sent out promptly to General Practitioners.

1. To liaise with other departments as required.

1. Filing of all correspondence and results in hospital notes whether in the office or elsewhere, including Medical Records at the John Radcliffe Hospital.

1. To comply with the requirements of the Data Protection Act, Access to Health Records and legislation issued in relation to confidential data.

1. Any other duties as directed by the Administration Manager / Medical Secretary.



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