Community Booking Administrator

1 month ago


Swansea, United Kingdom Swansea Bay University Health Board Full time

To be responsible for the day to day co-ordination of Community Paediatric outpatient appointments/clinics, ensuring the right patient attends the right clinic, on the right day at the right time: in addition to have responsibility for supervising, efficiently planning and organising the administrative functions that support the clinics by allocation of tasks to the clinic clerk / receptionists. The post holder will also be actively involved in the training of new staff.

Additionally, the post holder is required to liaise efficiently with a wide range of Professional staff involved in the provision of Community Paediatric Services, and with Service Users and their carers.

The post holder may be expected to work on other hospital sites to ensure appropriate service cover at all times; this may include cross site working/cross cover with other Children Centre’s within the Health Board.

An exciting opportunity has arisen for a Community Booking Administrator within the Community Paediatric Booking team, based within Hafan Y Mor Children's Centre, Singleton Hospital.

The successful post holder will become part of an established team, helping to provide a high quality service to patients and users of the service. The Community Paediatric booking team is responsible for the provision of an effective patient-focused service in respect of referral management, appointments, reception and waiting list management.

The post holder must be able to work autonomously, possess excellent communication and organisational skills, and will assist the Service Manager in the efficient day to day operation of the department, helping to maintain and plan appropriate cover for all roles within the team, ensuring all tasks are carried out to the required standards and in accordance with Health Board Policies.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

For full details for the main role and responsibilities of this post, please refer to the job description.



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