Customer Service Executive

6 months ago


Wilmslow, United Kingdom Focus Group Full time

Job Title: Customer Service (B2B)

Reports to: Operations Manager

Department: Operations

Location: Cheshire, SK9 1NY (Hybrid working 4&1)

**Salary**: £21,000 - £22,500 + Company and Personal Performance Bonus

**About Us**:
Founded in 2013 by a team of experienced telecommunications professionals, Zest4 have rapidly grown to become one of the UK’s leading providers of Unified Communications solutions. Through our strategic partnerships with industry leading communications providers, such as O2 (Zest4 are an O2 Joined-Up Communications Wholesale Partner), Vodafone, Gamma and Telefonica M2M, we offer flexible, bespoke communications solutions and access to great commercial deals.

**Job Purpose**:
**Key Responsibilities**:

- Excellent communication skills
- Excellent organisational skills
- Problem solving skills
- Ability to work under pressure to prioritise key responsibilities
- Ability to learn and adapt to new systems, platforms and processes
- Ability to work to deadlines
- Comfortable with Microsoft Office products such as Excel and Outlook
- Comfortable talking on the phone, developing relationships with partners and customers

**Objectives / Responsibilities**
- Provision new business on our various network platforms
- Management of in-life changes with various networks
- Management of tasks within our own Self-Serve Portal
- First and second line billing queries
- Accurately enter order details onto network systems and onto the Zest4 bespoke billing platform
- Develop a good working knowledge of all products sold by Zest4
- Perform Customer and Partner service tasks and support this team.
- Work within other teams and on various projects where required

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

Ability to Commute:

- Wilmslow (required)

Work Location: Hybrid remote in Wilmslow



  • Wilmslow, United Kingdom Warner House Full time

    **Role: Customer Service Executive, Warner House (exclusive home interiors brand)** **Location: Wilmslow, 5 mins from town centre - beautiful offices, free parking, quiet location** **Hours: 09:00 - 17:00 Monday to Friday** **Start date: ASAP** **Salary: £25k DOE** Due to continued expansion an exciting opportunity has arisen with our exclusive...


  • Wilmslow, United Kingdom Citation Full time

    Customer Support Executive Location: Hybrid working, split between office (Wilmslow) and home working Hours of Work: 08:30 - 17:00 Salary: £22,575 + Bonus (up to £1,500 per month) The Role An exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team.We are looking for individuals who are commercially...


  • Wilmslow, United Kingdom 2M Employment Solutions Full time

    Customer Support Executive Location: Hybrid working, split between office (Wilmslow) and home working Hours of Work: 08:30 - 17:00 Salary: £22,575 + Bonus (up to £1,500 per month) The Role An exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team.We are looking for individuals who are commercially...


  • Wilmslow, United Kingdom Citation Full time

    Customer Support Executive Location: Hybrid working, split between office (Wilmslow) and home working Hours of Work: 08:30 - 17:00 Salary: £22,575 + Bonus (up to £1,500 per month) The Role An exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team. We are looking for individuals who are commercially...


  • Wilmslow, United Kingdom CV-Library Full time

    Customer Support Executive Location: Hybrid working, split between office (Wilmslow) and home working Hours of Work: 08:30 - 17:00 Salary: £22,575 + Bonus (up to £1,500 per month) The Role An exciting opportunity has arisen for a Customer Support Executive to join our Commercial Sales Operations team. We are looking for individuals who are...


  • Wilmslow, Cheshire East, United Kingdom Citation Full time

    About the RoleCitation is seeking a highly motivated and commercially savvy Customer Support Executive to join our Commercial Sales Operations team. This exciting opportunity involves contacting and rebooking prospective clients with our Business Development Consultants (BDC). As a key member of our team, you will be responsible for following up,...


  • Wilmslow, United Kingdom Funding 4 Education Full time

    Working with equipment suppliers throughout the UK, Funding 4 Education helps over 5,000 schools across the country acquire equipment through our flexible & innovative leasing programs. We’re not a traditional finance company. We do things differently and work closely with our schools so we fully understand their needs. We then design a bespoke package...


  • Wilmslow, United Kingdom Specialist Chauffeur Services Full time

    Would you like to work for a company that sees and appreciates you as an individual? If yes, then welcome to Specialist Chauffeur Services. We are looking for a Customer Experience Associate Full-Time Position. Competitive pay depending on experience and performance. Your shifts will be 12 hours long. 4 days on, and 4 days off. 10am - 10pm. (1 hour lunch...


  • Wilmslow, United Kingdom Specialist Chauffeur Services Full time

    Would you like to work for a company that sees and appreciates you as an individual? If yes, then welcome to Specialist Chauffeur Services. We are looking for a Customer Experience Associate Full-Time Position. Competitive pay depending on experience and performance. Your shifts will be 12 hours long. 4 days on, and 4 days off. 10am -10pm. (1 hour lunch...


  • Wilmslow, United Kingdom Prestige Recruitment Group Full time

    **CUSTOMER SERVICE ASSISTANT £21,000** **Monday-Friday 9am-5:30pm NO WEEKENDS** Experience wise you might have worked in hospitality, food and drink, retail, or call centre, and customer service experience will be considered as long as you have the right attitude and personality to develop and succeed. The role is working within a fantastic modern and...


  • Wilmslow, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Wilmslow, SK9 5EH **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Wilmslow, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Wilmslow, SK9 5EH **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Wilmslow, United Kingdom Barlow Wood Recruitment Full time

    _**CUSTOMER SERVICE ADVISOR**_ - **WILMSLOW**_ - **£23, 000 + BONUS £30, 000**_ Mon to Fri 37.5 hours Barlow Wood Recruitment are proud to be working with this company again to find them another Customer Service Advisor to add to the team. This is due to an internal promotion! You will work as part of a team with Account Managers, BDMs and the Sales...


  • Wilmslow, Cheshire East, United Kingdom M&S Full time

    Job DescriptionAs a Customer Service Specialist, you will be the face of Marks & Spencer, delivering exceptional customer experiences that drive loyalty and repeat business. Your primary responsibility will be to ensure that every customer interaction is positive and memorable, exceeding expectations and building long-term relationships. You will also be...


  • Wilmslow, United Kingdom Skipton Building Society Full time

    Hours: In a full-time Branch based role; you will be working 36 hours flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,464 Per Annum Closing Date: Wed, 5 Jun 2024 We are recruiting for a Customer Service Consultant within Sale branch. You have the opportunity to join our team and become one...

  • Customer Assistant

    6 months ago


    Wilmslow, United Kingdom M&S Full time

    **Summary** Customer Assistant - Visual Merchandising Stylist - Handforth **All the details** **Customer Assistant - Visual Merchandising Stylist - Handforth** - M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and...

  • Customer Assistant

    6 months ago


    Wilmslow, United Kingdom M&S Full time

    **Summary** Customer Assistant - Visual Merchandising Stylist - Handforth **All the details** **Customer Assistant - Visual Merchandising Stylist - Handforth** - M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and...

  • Sales Executive

    4 weeks ago


    Wilmslow, United Kingdom Churchill Living Full time

    Job title: Sales Executive Location: Ford Lodge, Handforth, SK9 3HR About the role We're looking for a talented Sales Executive to work full time in our development in Handforth, Cheshire.As a Sales Executive you'll be the person that makes a true difference to the lives of our customers as you introduce them to the world of independent retirement living.


  • Wilmslow, United Kingdom Travis Perkins plc group Full time

    Are you looking to kick start your career or grow your career in a different industry? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you! We’re looking for individuals with the...


  • Wilmslow, Cheshire East, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a skilled Customer Assistant to join our team at ENGINEERINGUK. As a key member of our retail staff, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Main ResponsibilitiesDressing and styling mannequins to agreed standards to create visually appealing store displays.Implementing...