Customer Service Assistant

5 months ago

Wilmslow, United Kingdom Prestige Recruitment Group Full time

**CUSTOMER SERVICE ASSISTANT £21,000**

**Monday-Friday 9am-5:30pm NO WEEKENDS**

Experience wise you might have worked in hospitality, food and drink, retail, or call centre, and customer service experience will be considered as long as you have the right attitude and personality to develop and succeed. The role is working within a fantastic modern and upbeat office, joining a small team of 5 you will be responsible for telephone calls, helping customers with general questions and providing the best possible service.

**Responsibilities**:

- Confirm eligibility to work and carry out all administration for documents and proof of identities
- Work closely with other departments to ensure customers' expectations have been managed
- Updating the customer database with details and information
- Make sure all customers are happy with the service, asking for feedback and following up on any future actions
- Competent motivated used to working in a busy environment
- Experience in dealing with customer service issues and resolving them quickly and effectively
- Excellent organisational skills, ability to manage your time efficiently
- Outgoing, friendly with a good sense of humour

INTERVIEWS AS SOON AS POSSIBLE, YOU MUST BE WITHIN THE LOCAL AREA OF WILMSLOW, THE COMPANY IS BASED VERY CLOSE TO WILMSLOW TRAIN STATION AND THEY OFFER PARKING ON SITE.

INDT2

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Monday to Friday

Work Location: In person

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