Customer Assistant

7 months ago

Wilmslow, United Kingdom M&S Full time

**Summary**

Customer Assistant - Visual Merchandising Stylist - Handforth
**All the details**

**Customer Assistant - Visual Merchandising Stylist - Handforth**
- M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and seasonal guidelines in accordance with the inter-departmental floor layout. Could this be you?_

This is a Permanent vacancy for a **Visual Merchandising Stylist** at the Handforth store.
Contracted to 30.00 hours per week.
Standard Rate of Pay at 12.00 per hour.
Work Pattern all Early Morning shifts with 1 Late Night shift per 2 week rota.

**_Due to the nature and commitments required of this role, ALL applicants must be AT LEAST 18 years of age. _**
**_Applicants _**_must_**_ have experience of working as a Visual Merchandising Stylist, either for M&S or for another retailer.
- **

**Working Pattern**:
Week 1:
Monday 07:00-15:00
Tuesday 07:00-15:00
Wednesday 12:00-20:00
Friday 07:00-15:00

Week 2:
Monday 07:00-15:00
Tuesday 07:00-15:00
Friday 07:00-15:00
Saturday 07:00-15:00

**Purpose**
Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store.

**Key Accountabilities**
**_Best In Town execution_**:

- 80% of time spent_
- Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
- Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
- Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
- Implementation of large format marketing every launch for all BUs and small format placement in the right area in line with the marketing guidelines
- Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
- Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

**_Develop Brilliant People_**:

- 20% of time spent_
- Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
- Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
- Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

**_Academy Visual Merchandisers_**
- With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
- Consistently deliver upper quartile Best in Town standards & VM execution
- 100% execution of new initiatives

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- Wider Visual Teams
- Regional Manager
- Visual Lead
- Visual Support
- Store and Regional BIG

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