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Corporate Receptionist
2 weeks ago
JLL supports the Whole You, personally and professionally.
**Corporate Receptionist (1 year FTC)**
30 Hours - Monday to Friday
Based at Rolls-Royce LDC Centre
**Key responsibilities;**
- To ensure all guests receive an excellent welcome and that you consistently deliver great service
- Ensure consistent, high-quality support is supplied to the business consistently
- To process the booking in of site visitors in accordance with local clearance procedures using client software programs
- Use computer as an effective communication tool, inputting data as requested into excel and word documents
- Ability to identify and escalate building maintenance issues/hazard perception
- To handle any guest complaints and provide a swift solution or escalate as appropriate
- To ensure you are immaculately dressed in uniform and adhere to grooming standards
- To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language
- To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival
- To book and maintain meeting rooms
- To distribute the incoming mail
- To book out I.T equipment to the Client and ensure records are kept up to date
- To communicate professionally with residents of the building (inc. site-wide messages) and the client, providing a 5* level of service at all times
- To be responsible for the upkeep and cleanliness of your reception area including any filing and next shift preparation
- To be articulate and pre-empt the needs of clients and visitors
- To be responsible for ensuring the communal areas are stocked with consumables, coffee machines cleaned, and dishwasher emptied
- To actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas
- Attend training as appropriate/on-line/out of house/self-development
- To assist in any other reasonable duties as required by your colleagues, Managers, or clients
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