Corporate Receptionist Co-ordinator

7 months ago


Derby, United Kingdom Mitie Full time

Receptionist Co-Ordinator
**Monday-Friday 9am-5pm** - **£25,200 - 25days Holiday +8days Bank **Holiday**

Mitie has a great opportunity for you to join our Front of House Signature Team as a Receptionist Co-Ordinator. The role will be based with one of our prestigious customers Network Rail working in one of their corporate offices in York. Hours are Monday-Friday 8am-5pm, you'll receive 25day Holiday +8day bank holiday with an annual salary of £25,200.

**General**:

- To represent Signature and Network Rail in a proficient, professional and personal manner at all times.
- To ensure appearance is maintained to our grooming standards.
- To attend any training sessions requested by the management team.
- To assist all guests and Network Rail clients with any reasonable requests.
- Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.
- To report any faults or health and safety concerns to the relevant person or department.
- To comply with Signature standards for absences/ sickness.

**Reception**:

- Being the first point of contact at the reception desk while always maintaining a professional and helpful attitude.
- To sign in visitors, issuing the health and safety brief.
- Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audio-visual equipment, internal auditing and staff passes report.
- Receiving daily parcel deliveries and ensuring the recipient is made aware.
- Proactively assisting with any client events.
- Keeping the front of house-training packs and documentation up to date.
- Weekly stock checks and ordering of required stationary to maintain supplies for front of house.
- To provide training for new and temporary team members.
- Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
- Maintain up to date health and safety folders, with direction from the front of house manager.
- Check kitchens, ensure the dishwasher is empty, adequate milk supplies are available and that coffee, tea and milk are topped up throughout the day. Ensure there's no out of date food left in the fridge and that the kitchens are clean and tidy.
- Book meeting rooms for our client. Check that all meeting rooms are clean and presentable, provide stationery and IT equipment where needed.
- Check printers are working, top up the paper and check the ink levels are topped up.
- Weekly checks of the fire extinguishers and first aid boxes, ensure they're all in place and in date. Check fire doors to ensure they're clear of obstruction.
- Report any maintenance and landscaping jobs that need attention.
- Conduct building inductions with new members of staff, create access cards via Sateon.

***Security**
- To remain constantly aware of security and report or act upon any suspicious event or person.
- To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.

**Experience**

2 years' previous customer service experience within a reception, switchboard or room booking environment, Qualified First aider or willing to undertake a course. This would all be beneficial, but experience is not required as all training will be issued.

**Skills and Knowledge**
- Strong communication skills (both written and verbal).
- Be experienced with computers and software packages such as MS Outlook, Word, Excel and PowerPoint.
- The ability to interact confidently with all levels of the business and guests.

**Education or Certification**
- 2 years reception/administration experience (beneficial not required).
- A Level (or equivalent).



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