Administration Lead

3 months ago


Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

Following the successful tender for the new CYP 0-19yrs Public Health Service, we have an exciting opportunity to appoint a Band 5 Administration Lead based in our new Single Point of Access (SPA)in Oxford. You will be office based working alongside a team of Administrative Support Worker colleagues and a Clinical SPA Lead to support provision of an effective, safe and comprehensive service to Oxfordshire children and families.

You will manage and coordinate the administration support for the 0-19 CYP Public Health Service in the Single Point Access (SPA), ensuring the Admin Team work to processes which are efficient and effective, meaning our patient experience is of the highest quality and free from avoidable delays in accessing treatment. Working closely with the operational and management teams to ensure our admin provision is supporting all parts of the service.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Ensure comprehensive, effective, and efficient administration provision for the 0-19 CYP Public Health Service

Provide line management where appropriate to the B4 Senior Administrators.

Develop and maintain admin processes to support all patient pathways into and throughout the 0-19 CYP Public Health Service including ChatHealth

Manage the allocation of tasks that form these processes through a reliable and robust Task Rota for the Team Administrators to work to

Responsible for creating and implementing administrative systems including electronic filing systems templates, procedures, protocols and suggesting how systems can be improved.

Organise and attend a range of meetings/events at operational and strategic level, providing support to the 0-19 CYP Public Health Operational Managers.

Present information to a variety of audiences, drawing conclusions and implications of results analysis data and supporting the Operational Management Team with the courses of action.

Please review the Job description attached for a full overview of the role responsibilities.


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