Band 3 Higher Clerical Officer

7 months ago

Craigavon, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 3 Higher clerical Officer

Location : Craigavon

Duration : 3 Months initially

Rate : £11.11p/h

Hours : 37.5hpw

**KEY DUTIES / RESPONSIBILITIES**

**Operational Delivery**

1. Operate all relevant IT systems e.g. Patient Administration System (PAS), NIECR, Clinical Communication Gateway (CCG), Cancer Patient Pathway System (CaPPS)

2. Operate the NIECR e-Triage function to book appointments (This includes monitoring the action table, holding table, triaged section)

3. Add patients to outpatient waiting lists

4. Booking 1st outpatient appointment in accordance to Cancer Access Target guidelines, ensuring that they are selected from the waiting list in chronological order.

5. To co-ordinate, process and distribute a range of correspondence in accordance with agreed procedures within area of responsibility.

6. Prioritise and manage own workload on a daily basis, escalating areas of concern to the Line Manager as appropriate. Exercise judgement and use own initiative to provide non-clinical advice, information and guidance directly to patients and relatives.

7. Deal with incoming / outgoing mail and ensure that mail is distributed appropriately to relevant staff and in a timely manner.

8. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards

9. Provide clerical support and cover for the Cancer Tracker/MDT Co-ordinators as required

10. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.

11. Actively participate in the induction and training of new staff within the directorate

12. Any other duties as may be assigned from time to time by Line Manager

Essential Criteria:
1. 4 GCSEs at Grades A-C including English Language and/or equivalent / higher qualification **AND** 1 years’ experience in a clerical / administrative role

**OR**

2 years’ experience in a clerical / administrative role

Experience in the use of Microsoft office products including Word, or equivalent.

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Microsoft Office: 1 year (required)
- Administrative/Clerical: 2 years (required)
- Microsoft Word: 1 year (required)

Work Location: In person

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