Logistics Administrator
6 months ago
Full time
- Logistics/ Customer Service
**About Our Client**:
Our client is a leading player in the FMCG sector. With a robust workforce, they are renowned for their commitment to quality and customer satisfaction. Their operations are spread across the globe with a significant presence in Rochester.
- Handle customer inquiries and resolve any issues promptly.
- Coordinate logistics operations to ensure timely deliveries.
- Collaborate with team members to enhance customer service delivery.
- Monitor inventory levels to prevent stock-outs.
- Participate in team meetings and contribute to strategy development.
- Maintain accurate records of interactions and transactions.
- Stay informed about latest trends in the FMCG industry.
- Strive to exceed customer expectations by providing exceptional service.
**The Successful Applicant**:
A successful Logistics/ Customer Service team member should have:
- Proficiency in customer service and logistics operations.
- An educational background in a relevant field.
- Excellent communication and interpersonal skills.
- Ability to work well in a team.
- Strong problem-solving abilities.
- Knowledge about the FMCG industry, desirable.
- Computer literacy, especially in logistics and customer service software.
**What's on Offer**:
- An inclusive and supportive company culture.
- Generous holiday leave.
- Opportunities for professional growth and development within the FMCG industry.
- Being part of a committed team
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