Technical Specialist
5 months ago
We're looking for a highly motivated Technical Specialist to join us at a time of growth and development for our team. This is an exciting opportunity for a dedicated engineer to use their technical skills and knowledge in a commercial environment.
Skylark Lasers is a leading-edge photonics company supplying compact solid-state lasers into high precision industries, such as metrology, spectroscopy and defence. Our customer base is global, ranging from academic to industrial customers.
Duties and responsibilities:
- Become an expert on our product portfolio and truly understand the unique value of our lasers from a customer perspective
- Provide pre
- and post-sales technical support to our customers
- Report findings to our technical team
- Analyse customer feedback to improve products and processes
- Identify new market areas that would benefit from our products and collate market intelligence to be shared with the wider Skylark team
- Build relationships with customers and support business development
- Support the generation and technical review of sales and marketing materials
- Collaborate with commercial and technical departments to assist in the successful delivery of the key targets
- Seek out and attend industry events, networking opportunities, and build relationships with our target markets
- Demonstrate products to customers and at trade shows when required
Essential:
- Excellent communication skills
- Ability to multitask
- Commercially informed
- Ability to build and nurture relationships with customers, partners and colleagues
- Excellent problem-solving skills
- Degree (BSc or above) in Physics
- Able to excel in a fast-paced business environment
- Eligibility to work full-time in the UK
Desirable
- Photonics / Optics experience
**Job Types**: Full-time, Permanent
**Salary**: £32,000.00-£44,000.00 per year
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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