Service Desk Specialist

7 months ago

Reigate, United Kingdom Infinity Full time

**Service Desk Specialist**

**Salary**:£25,000

**Location**:Reigate

**Job type**:Full Time | Hybrid - 3 days WFH | No shifts |4.5 day work week

**Your infinite career. Your next step in your tech development.**

Infinity is a market-leading advanced analytics and call-tracking service working with some of the world’s most well-known brands. As a company, we’re ever-evolving, using cutting-edge tech and a drive for success to see us through. Our reach is global, with offices in London, Reigate, Baltimore, California and Spain. Our growth is exponential, with annual revenue of (£)15m+. Our mission is clear, to become the best call-tracking provider in the world. There’s never been a better time to join Infinity.

**Join us as a Service Desk Specialist in Reigate or Manchester**

Looking to make more of your technology skills? If you have experience in B2B service desk customer support, a love for building customer relationships and a keen interest in technology, you can find your next step at Infinity.

Our aim is simple. Make impactful calls. Have insightful conversations. Create intelligent conclusions. Your role helps us do that. Day-to-day you’ll be troubleshooting calls, auditing installations and escalating any customer queries that come through. But this role is much more than that. You’ll become a problem-solver, an innovative thinker. And like so many others in our business, a fast-progressing individual with infinite opportunities to grow your career. Infinity’s support team is known as a hothouse for future talent. Don’t miss out on the chance to be a part of it.

Who are we looking for? A person who wants to make an impact, work smart, be daring in their approach and bring fun and positive energy to every project. If you can bring that, we can offer you some incredible benefits too:

- Private single medical insurance
- Employee Assistance Programme
- Life Assurance (4x Salary)
- Enhanced Maternity and Paternity Pay
- Tech Scheme Loan (of up to £2,000 per year)

We welcome our employees with open arms and create an environment where you can bring your best self, every day Infinity is proud to be an equal-opportunity workplace, we believe that diversity and inclusion among our incredible workforce are critical to driving our success and helping us achieve our ambitious targets Our mission is to recruit, develop and retain the most talented individuals, each with their own story to tell.

**Ready to take the call?

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