Team Administrator
3 months ago
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for a Full Time Team Administrator who will support delivery of a modern, effective, patient-focused administrative service within a fast-paced and supportive environment.
Hammersmith and Fulham Talking Therapies are proud to serve diverse communities. Our service is expanding and has an exciting opportunity for an enthusiastic and organised Team Administrator to join our professional team, providing comprehensive secretarial and administrative support to our psychological therapies team and service.
Our Teams pride ourselves on also supporting one another as well as service users. We are a tight knit team that work well together.
Individuals will be supported by a friendly and experienced management team, providing the best care we can for our service users. We have key Performance Indicators which we strive to achieve month and encourage the administrators to use their initiative and promote autonomy in their area of work.
Previous administrative experience, previous use of large client databases, computer literacy, good communication and interpersonal skills, as well as the ability to maintain confidentiality at all times are essential.
**The role is varied and duties include**:
Creating, developing and maintaining client record systems
Co-ordinating the booking of client assessment and treatment appointments
Dealing effectively with telephone calls and visitors.
Data entry
Taking minutes at meetings
The Ealing Talking Therapies service is provided by West London NHS Trust. The service operates from a main hub between West Ealing and Ealing Broadway, with additional sites sometimes used in Southall and across the borough.
We are one of three Talking Therapies services part of West London NHS Trust. The trust is one of the most diverse providers of mental health, community and social care in the UK.
West London NHS Trust - our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We’re rated good overall by the Care Quality Commission (CQC).
Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve
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