Customer Accounts

6 months ago


London, United Kingdom UAC Team Full time

**The Company**

**Customer Accounts & Sales Administrator**

Energetic and fun utilities business with offices in central London seeks like-minded individual to help take this expanding business to the next level.

**Annual Salary £26,000 - £30,000**

**Sociable Office Hours - 37.5 per week Office based Mon-Thurs 9am - 5:30pm. Work from home on Friday 9am to 5pm.**

Drive, organisation, attention to detail and a natural communicator are all essential qualities for this role.

A willingness to learn new things and a can-do attitude will also go a long way and of course a GSOH

**The Role**

You will begin with an intensive training phase while you learn how to use the specification and pricing systems involved in business utilities. You will also start to get to know our suppliers and their products and services.

Once you are up to speed, your primary responsibility will be providing written quotations to our team of advisers.

The support team is small but growing fast (just 3 staff at present). Your awesome work will be noticed We have big plans so there will be scope to expand the role where that also supports the goals of the company. You will quickly become an integral member of the UAC Team support staff.

Once trained your main duties will include:

- Generating quotes and contracts for the sale of our services
- Assistance with customer services, as required
- Answering questions on our internal adviser chat facility
- Liaising with suppliers and our advisers to ensure new customers contracts go live

So, if being part of something new excites you, you think wearing a suit sucks, and you like to drink excessive amounts of tea, then please do get in touch right away

**Desired**:

- A methodical approach and a sharp eye for detail
- Ability to work under pressure and against set SLA’s
- Great time management and organisational skills
- Self-motivation is an absolute must
- Passion to provide an excellent customer experience
- Solid computer literacy, ideally Apple Mac experience
- Experience in an admin role
- Experience within an office environment performing customer service and/or administration focused duties

**Bonus Points (not essential)**:

- Experience of using a CRM system
- Experience in the energy sector
- Experience in the telecoms sector

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 1 year (required)

Ability to Commute:

- London (required)

Work Location: In person



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