Customer Support
1 week ago
Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a Customer Support Specialist with a good understanding of accountancy software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the office.Skills• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.• Experience delivering software-based product onboarding or training.• Ability and desire to learn while staying up to date with the appropriate software solutions.Knowledge of accountancy firm environments, workflows and likely expected challengesDuties• Providing customer support including onboarding partner, strategy and training.• Be the first point of contact to resolve challenging customer queries• Hold consultative conversations and using questioning skills to uncover customer pain points.• Able to build urgency in customers to activate and use their subscriptionsBenefits• Long contract• Product Training• Free Breakfast
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Customer Success Team Leader
1 month ago
London, United Kingdom Hays Business Support Full timeYour new company I am currently working for a not-for-profit company, which was set up by the UK Government, to recruit a Customer Success Team Leader.They are a collective management organisation for published materials, and they exist to support knowledge sharing, protect a company, and champion the creative ecosystem. Their revenue is distributed to their...
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Customer Support
6 months ago
London, United Kingdom Wakanow.com UK Ltd Full timeOverview: **Responsibilities**: - Customer Support: Provide exceptional and expert-level customer support, addressing inquiries, concerns, and issues with a high degree of professionalism and expertise - Bookings Amendments: Proficiently handle bookings amendments, modifications, and changes, ensuring accuracy and compliance with airline policies and...
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Support Mentor
4 months ago
London, United Kingdom Evolve Housing + Support Full timeIf you are passionate about making a real difference through supporting vulnerable young people, we would love to hear from you! We have an especially adapted property in the Royal Borough of Kensington & Chelsea – Burton White House where we support 24 customers (from ages 16-24 years old) who for a variety of reasons are currently homeless. Our customers...
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Care Support Specialist
3 days ago
London, Greater London, United Kingdom Care Support Full timeJob Description:This role is an excellent opportunity for a Care Support Specialist to join our team at Care Support, where you will be responsible for providing high-quality care and support to individuals in their own homes within an Extra Care environment.The successful candidate will have the ability to work independently and as part of a team, with a...
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Customer Support
6 months ago
London, United Kingdom Emma Technologies LTD Full timeEmma is your financial advocate. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once and for all. We have recently...
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Care Support Worker
1 week ago
London, Greater London, United Kingdom Home Support Matters Full timeCompany Overview:At Home Support Matters, we are dedicated to providing exceptional care services to our customers in the comfort of their own homes. Our team of compassionate professionals is committed to delivering high-quality support that promotes independence, dignity, and well-being.About the Role:This role involves working as a key member of our care...
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Support and Care Specialist
1 week ago
London, Greater London, United Kingdom Home Support Matters Full timeJob Description:As a Support and Care Specialist with Home Support Matters, you will play a vital role in delivering high-quality care services to our customers. This will involve working in customers' homes, providing emotional support, assisting with daily living tasks, and promoting independence and well-being.Requirements:A genuine desire to support...
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Customer Support
7 months ago
London, United Kingdom JUNGLE X UK Full time**About JUNGLE** **Purpose** **Good Betting*, Good Life** *Zero Spiritual Poverty JUNGLEˣ is a company that solves global challenges with betting. Why betting? We have a deep enough background to write a whole book, and we can't describe it all here, so we explain the most fundamental parts here. Today, society is mature enough that people have a lot...
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Housing and Support Specialist
1 week ago
London, Greater London, United Kingdom Evolve Housing + Support Full timeAt Evolve Housing + Support, we are committed to helping children, young people, and adults who are homeless or at risk of homelessness to become independent and resilient.We are currently seeking a highly motivated and experienced Senior Support Worker to join our team in Stockwell.This is an exciting opportunity to make a real difference in the lives of...
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Customer Support
7 months ago
London, United Kingdom Messina Clinic Full timeMessina Clinic is a Medical Clinic that services the Brazilian and Latin American communities. We have been established for 14 years in London and we are currently looking for a Medical Receptionist with an immediate start! As a **Patient Support team member, **you will need the ability to provide general assistance to the clinical team and deliver a...
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Care and Support Professional
1 week ago
London, Greater London, United Kingdom Evolve Housing + Support Full timeAbout Evolve Housing + Support">We are a leading homelessness charity in London, providing housing and support to over 1,300 people each year.Our aim is to help children, young people, and adults who are homeless or at risk of homelessness to become independent and resilient.We believe in building on people's strengths, aspirations, and goals to help them...
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Support Worker
1 week ago
London, Greater London, United Kingdom Victim Support Careers Full timeWe are seeking a highly motivated and dedicated Support Worker to join our Pre-trial & Outreach service in London. This is an exciting opportunity for someone who wants to make a positive impact every day.About the RoleThe successful candidate will work 37.5 hours per week, providing vital support to those in need. As a Support Worker, you will be...
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Peer Support Worker
7 days ago
London, United Kingdom Hestia Housing Support Full timeWe are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to...
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Customer Success S
2 weeks ago
London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time €80,000Privately owned high-growth MedTech solution helping drive clinical value and patient engagement! Customer Success focussed! Lead the Customer Success strategy for this exciting med-tech scale-up! 1mil, you’ll lead a team of 3 and create a ‘best-in-class’ customer success function. Experience within SaaS Customer Success, both as an Individual...
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Customer Success S
2 weeks ago
London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time €80,000Privately owned high-growth MedTech solution helping drive clinical value and patient engagement! Customer Success focussed! Lead the Customer Success strategy for this exciting med-tech scale-up! 1mil, you’ll lead a team of 3 and create a ‘best-in-class’ customer success function. Experience within SaaS Customer Success, both as an Individual...
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Head of Customer Support
7 months ago
London, United Kingdom Bits Full timeBits is a fast-growing fintech startup dedicated to promoting financial inclusion and helping individuals build credit. With our innovative approach, we have quickly grown to support over 300,000 customers across the UK. We are seeking a highly motivated and experienced Head of Customer Support to join our team. In this role, you will be responsible for...
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Customer Service Supervisor
24 hours ago
London, Greater London, United Kingdom The Law Support Group Full timeJob OpportunityThe Law Support Group is seeking a skilled Front of House Manager to lead our Reception team in a prestigious law firm based in Chancery Lane.About the JobTo provide exceptional customer service, ensuring clients have a positive experience when visiting the office.Manage the Front of House team, maintaining high standards and motivating staff...
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Customer Support Specialist
6 months ago
London, United Kingdom Clinical Professionals Full time**Reference Number: JO-2402-529156** Customer Support Specialist Rate: Negotiable **Job Type**: Contract Location: Central London / West End **Job Title**: Customer Support Specialist **Location**:Moorgate, London **Pay Rate**: £94.60 - £121.20 Per Day PAYE **Contract Duration**: 7 Months - Possibility for extension/permanent My client, a...
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Customer Support Strategist
4 weeks ago
London, Greater London, United Kingdom Nutmeg Saving and Investment Limited Full timeWe are seeking a highly skilled Vulnerable Customer Consultant/Specialist to join our team at Nutmeg Saving and Investment Limited. As a key member of our team, you will be dedicated to supporting all our customers who may face vulnerabilities at various stages of their lives.Job OverviewIn this role, you will be responsible for managing and reviewing...
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Customer Support Specialist
6 months ago
London, United Kingdom Toggli Full time**About Us**: Toggli is a technology services company dedicated to providing top-notch IT solutions to our clients. We are seeking a dedicated and empathetic Customer Support Specialist to join our team. If you excel in problem-solving and have a passion for helping customers, we want to hear from you. **Responsibilities**: - Diagnose and troubleshoot...