Gp Receptionist/administrator

5 months ago


Leeds, United Kingdom Ashton View Medical Centre Full time

Job Summary We are looking to appoint a receptionist/administrator to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks. You will be responsible for the general reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries. You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. Job Responsibilities GENERAL ADMINISTRATION To have a thorough knowledge of all practice procedures Pulling/filing notes for surgeries and updating as necessary Processing and distributing incoming and outgoing mail Filing and retrieving paperwork/correspondence, including filing to patient records Computer data entry, processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Cover sickness/annual leave and work reasonable overtime when required, including some weekends. RECEPTION Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address.

Be able to cover all reception position as necessary Taking messages and passing on information Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. Deal with home visit requests, carefully noting all details Arrange transport to hospital appointments for housebound patients MEDICAL RECORDS MANAGEMENT Ensure that all records accurately compiled in advance for each consulting session.

Retrieve and refile records as required, following records management processes. Ensure correspondence, reports, results, etc., are filed in correct record. Processing repeat prescriptions in accordance with practice guidelines Handing completed repeat prescriptions to patient and checking names and address. CONSULTATION ROOM PREPARATIONS Clearing and re-stocking of consulting rooms as required Consulting rooms prepared in readiness for each consulting session.

Rooms are checked at the end of each consulting session and left tidy and secure. Other Job Responsibilities CONFIDENTIALITY Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times. Maintain an awareness of the Freedom of Information Act. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY The post-holder will manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy, the Practice Health & Safety Manual, and the Practices Infection Control Policy and published procedures.

Comply with Practice health & safety policies by following agreed safe working procedures Actively report health & safety hazards and infection hazards immediately Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination. Undertaking periodic infection control training (minimum annually) Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines. Correct personal use of Personal Protective Equipment (PPE) and ensurin



  • Leeds, United Kingdom Thornton Medical Centre Full time

    **JOB DESCRIPTION JOB TITLE**: GP Medical Receptionist REPORTS TO: OFFICE MANAGER HOURS: 40 hours per week Job summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing...


  • Leeds, United Kingdom Gibson Hollyhomes Full time

    **Office Administrator/Receptionist** **Leeds City Centre** **£22,000 - £25,000** **As an Office Administrator/Receptionist your duties will include**: - Assist the Office Manager in the day to day running of the office - Manage meeting room booking requests, providing refreshments where necessary - Assist with setting up of onsite events - Managing...


  • Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    Are you passionate about your work and helping discover new ways to improve our service and young people’s lives? If you have got what it takes to support a fantastic team as a receptionist/administrator here at Red Kite View, then we’ve got the opportunity for you! Are you looking for a new opportunity, ready for a challenge? Do you want to develop own...

  • Gp Receptionist

    6 months ago


    Leeds, United Kingdom Clinicare Health Support Services Ltd Full time

    Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested. Processing medication requests, including issuing repeat...


  • Leeds, United Kingdom Leeds and York Partnership NHS Foundation Trust Full time

    Are you passionate about your work and helping discover new ways to improve our service and young people’s lives? If you have got what it takes to support a fantastic team as a receptionist/administrator here at Red Kite View, then we’ve got the opportunity for you! Are you looking for a new opportunity, ready for a challenge? Do you want to develop own...


  • Leeds, United Kingdom Vesper Road Surgery Full time

    Job responsibilities To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from...


  • Leeds, United Kingdom Leeds GP Confederation Full time

    **TITLE**: Administrative Coordinator **DEPARTMENT** Operational Delivery Team **LOCATION**: Building 3, White Rose Park, LS11 0DL **HOURS OF WORK**:up to 30 hours per week **NATURE OF CONTRACT**: Permanent **ACCOUNTABLE TO**: Business and Operations Manager **ROLE SUMMARY** This is a fantastic opportunity to be part of an innovative, close-knit team...


  • Leeds, United Kingdom Roundhay Accountants Ltd Full time

    Overview: We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist. As the first point of contact for our company, the Receptionist plays a crucial role in providing excellent customer service and ensuring smooth office operations. This is a full-time position with regular office hours. **Duties**: - Greet and...

  • Gp Receptionist

    6 months ago


    Leeds, United Kingdom Clinicare Health Support Services Ltd Full time

    Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested. Processing medication requests, including issuing repeat...

  • Medical Receptionist

    2 months ago


    Linton, City and Borough of Leeds, United Kingdom CV-Library Full time

    Role : Medical Receptionist Location : LS22 Pay Rate : £13.00 per hour Hours : Flexible Are you loking for a new opportunity ? We are working with a lovely GP Practice in LS22 who require a Temporary Medical Receptionist to join a lovely surgery. Do you have Systmone experince ? Reception / Administration, * Taking inbound calls from...

  • Receptionist

    7 months ago


    Leeds, United Kingdom Arthington Medical Centre Full time

    We are seeking for a Medical Receptionist and Administrator to join our caring, friendly and busy practice at Arthington Medical Centre. The role of the medical receptionist and administrator will include responding to telephone queries, booking appointments, receiving patients at the reception desk and a host of administrative duties, for example scanning...

  • Receptionist

    5 months ago


    Leeds, United Kingdom Bupa Dental Care Full time

    **Receptionist opportunity at our lovely Bupa Dental Care Beeston practice** **Part time role - Monday and Tuesday - 16 hours** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with...


  • Leeds, United Kingdom Abacus Tax Advisors Full time

    **Company description** Abacus Tax Advisors Ltd, a respected firm of accountants situated in Headingley Leeds, is currently seeking to appoint an administrator to join our expanding team at the earliest opportunity. Our company boasts a dynamic and youthful workforce. **Job description** **Duties** Tasks for the role include, but are not limited to: -...

  • Receptionist

    5 months ago


    Leeds, United Kingdom Pendragon Full time

    **Receptionist** **Stratstone MINI Leeds** **A basic salary of £21,745 and pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Are you a real people person, passionate about putting the customer first? As a...

  • Receptionist

    5 months ago


    Leeds, United Kingdom HC-One - Augustus Court Full time

    **About The Role**: As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first...


  • Leeds, United Kingdom Jo Holdsworth Recruitment Full time

    We have an ongoing temporary role for a Front of House Receptionist and Administrator. This vacancy is to work Mondays only ideally 8.30am to 6.00pm however they could reduce these hours to a 9.30 start and 5.30 finish. It is every Monday starting on 13 May. Great opportunity for someone working part time who just needs an extra day or a student who can...


  • Leeds, United Kingdom W&S Redrose Healthcare LTD Full time

    '''Job Overview''' '''Duties''' - Greet and check-in patients upon arrival - Schedule and confirm patient appointments - Answer phone calls and respond to patient enquiries - Collect and process patient payments - Maintain patient records and update information as needed - Coordinate with dental staff to ensure smooth patient flow - Manage office supplies...

  • Gp Receptionist

    5 months ago


    Leeds, United Kingdom Bevan Community Benefit Society Full time

    To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently...


  • Leeds, United Kingdom CV-Library Full time

    Manpower is currently looking for Receptionist / Administrator to work for our busy client based in Leeds city centre. Hours - Monday to Thursday 9am till 5pm and 9am till 4pm on Friday Pay - £ 17.79 Start - ASAP Contract - 6 months Responsibilities The Receptionist/Administrator will provide a first line contact for callers and visitors...

  • Receptionist

    5 months ago


    Leeds, United Kingdom Compass Group Full time

    We're currently recruiting a friendly Receptionist to provide first-class reception service for 14Forty on a part time basis, contracted to 30 hours per week. As a Receptionist, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress...