Mental Health Support Worker

5 months ago


Newport, United Kingdom Two Saints Full time

**Part time, 22 hours a week.**

**£13,129 progressing to £14,588**

**_ Day in the life of a Mental Health Recovery Worker_**:

- You will greet, assess and provide person centered support to all individuals accessing the service
- You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate
- You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies
- In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health
- Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
- Work in accordance with the Health and Safety regulations and all policies and procedures
- You will be able to work within a team environment, but also use your own initiative to escalate to appropriate services when required
- Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
- Work flexibly across all areas of operation where required and prior notice given
- Any other reasonable task as requested by a member of staff

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self-motivate
- Passion for working in a client/customer facing role
- Knowledge of Mental Health First Aid
- Have an interest and genuine concern for mental health, homelessness and related issues
- Knowledge of voluntary and statutory agencies



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