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Box Office Assistants

3 months ago

Edinburgh, United Kingdom Edinburgh Science Full time

**Are you passionate about science and eager to be a part of one of the most thrilling events in Edinburgh? Here's your chance We're on the lookout for dynamic and enthusiastic Box Office Assistants to join our team for the upcoming Edinburgh Science Festival.**

**About the Role**:
As a Box Office Assistant, you'll be at the heart of the festival, playing a crucial role in creating a seamless experience for our visitors. The role focuses on assisting customers making bookings over the counter, through our website and handling any telephone enquiries. In addition, you may be required to assist with sponsor and other complimentary ticket bookings.

This is an ideal opportunity for individuals who wish to build on their existing box office and customer service skills in a high-pressure Festival environment.

Your responsibilities will include:

- Assisting customers with ticket purchases and enquiries.
- Providing exceptional customer service to ensure a positive Festival experience.
- Sharing information about the exciting events and exhibits at the festival.
- Collaborating with the Festival team to maintain efficient box office operations.

The Box Office team are based between the National Museum of Scotland and City Art Centre, Edinburgh. We operate a box office counter at each of these venues and operate a telephone room. During the Festival, the Box Office is usually open 09.30am-6pm daily, but occasionally stays open later for some events.

**About You**:

- You will have excellent customer service and communication skills.
- You are comfortable with technology, especially ticketing systems.
- A passion for our work and a friendly, approachable demeanour.
- You will also thrive in a fast-paced, dynamic environment.
- You will enjoy the flexibility to work evenings and weekends during the Festival period.

**How to Apply**:
To view the job description, click the link below:
**Please note**: By the start of any employment with Edinburgh Science, you must have the right to work in the UK and documentary evidence to support this.

Closing date**:Thursday 15 February 2024, 11:59PM**

Interviews will be held**:W/c 19 February 2024**

**Job Types**: Full-time, Temporary contract
Contract length: 2 weeks

**Salary**: From £12.00 per hour

Work Location: In person

Expected start date: 28/03/2024