Administration Assistant

1 week ago

Basildon, United Kingdom AWL Designs Full time

**About us**

We are a small, family-run business, we value integrity, reliability, and the trust our customers place in us. We treat every order with the utmost care and attention, ensuring that each personalized item is crafted with love and precision.

But it's not just about the products we make - it's about the connections we build. We believe in fostering long-lasting relationships with our customers, providing exceptional service at every step of the way. Our goal is to make the personalization process seamless and enjoyable, guiding you through the options and offering expert advice to help you make informed decisions.

Our work environment includes:

- Modern office setting
- Work-from-home days
- Casual work attire

We are seeking a dynamic and versatile Administration Assistant with excellent organizational skills and a strong understanding of social media platforms. As an integral part of our team, you will play a crucial role in supporting our daily administrative tasks while also managing our social media presence.

**Responsibilities**:

- Assist with data entry, document preparation, and maintaining office supplies.
- Manage and update social media accounts (such as Facebook, Instagram, Twitter, LinkedIn) to enhance our online presence.
- Create engaging content, including text, images, and videos, for social media posts and campaigns.
- Monitor social media channels, respond to inquiries, and engage with followers to build a strong online community.
- Conduct market research and stay updated on social media trends and best practices.
- Collaborate with the marketing team to align social media efforts with overall marketing strategies.
- Track and analyze social media performance using relevant analytics tools, and prepare reports with key insights and recommendations.
- Stay current with industry advancements and suggest creative ideas to enhance our social media presence.

**Requirements**:

- Experience as an Administration Assistant (optional) or in a similar role.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Proficiency in using social media platforms and tools, with a deep understanding of their features and functionality.
- Demonstrated creativity in content creation and knowledge of social media trends.
- Familiarity with social media analytics tools and ability to interpret data to improve performance.
- Ability to work independently, multitask, and adapt to a fast-paced environment.
- Attention to detail and commitment to maintaining a consistent brand voice across all social media channels.
- Basic graphic design skills and knowledge of photo/video editing software (e.g., Canva, Adobe Photoshop) is a plus.
- Able to use wix webite uploader (Not essential) but willing to learn
- A proactive and collaborative mindset, with a willingness to learn and contribute to the team's success.

**Job Types**: Part-time, Graduate

**Benefits**:

- Flexitime

Schedule:

- Flexitime

Ability to commute/relocate:

- Basildon, SS13 2LH: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Basildon, SS13 2LH

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