System Administrator

6 months ago

Derby, United Kingdom Bionical Emas Full time

**A Career with Purpose**

Bionical Emas is a global Clinical Research Organization (CRO) bringing life-changing medicines to patients around the world. We combine Clinical Development, Clinical Trial Supply (CTS) and Early Access Programs (EAP) to deliver a unique, seamless service to our pharma and biotech clients.

At Bionical Emas, you will have the chance to develop your career while working with an outstanding team of people. Our shared values create a unique culture that guides our actions and defines who we are. You will be a part of a welcoming, flexible, and supportive culture that values trust and belonging. We believe that creating opportunities for our people to develop their skills is crucial to our growth and success. If you are inspired by changing the lives of patients all over the world, we’d love to hear from you.

**About the Role**

We are looking for a Systems Administrator to join our IT function at Bionical Emas. You will join the Manager in supporting EAP with the management and building of their portal. Working closely with the EAP team you will support the execution of their projects from a systems perspective. This role will provide support and training within Salesforce and allow individuals to be part of an innovative and supportive company. If this sounds interesting then continue reading below for further information...

**What will your job look like?**
- Centralise the management of the EAP Portal
- Be the internal point person for support and questions on the EAP Portal
- Build and amend projects in the portal for the Project Manager to complete their reviews
- Be involved in the internal implementation of EAP Portal updates, including training, documentation development and SOP updates, UAT Testing
- Coordinate with internal resources to deliver outstanding client experience and service throughout the lifecycle of every program
- Active management of stakeholders to ensure all deadlines are met
- Escalate any issues to the EAP Systems Manager and Salesforce Analyst
- Take part in internal meetings and report support issues and development progress to the EAP Systems Manager
- Capture all feedback from stakeholders on improving the EAP Portal
- Create and deliver against program specific KPIs and account relationship development objectives
- Support the development of industry leading systems and processes to ensure successful program set up and delivery
- Work to exclusively benefit current and future patients

**What will you need to succeed?**
- In depth knowledge Early Access Programs would be advantageous
- Demonstrated commitment to patient access to critical treatments
- Knowledge of GDP, PV, GCP and EAP regulations
- Experience working in a matrix organization
- Effective presentation skills, relationship building and networking skills
- Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, Project and Visio
- Effective time management skills and ability to manage competing priorities
- Sets the highest personal standards
- Previous experience or understanding of Salesforce would be advantageous

**What will you get in return?**

We want you to do your best work We care about our people’s well-being, their personal development and providing a true work-life balance. Our benefits are aligned with our culture and values and are intended to maximize your experience working for us. Here are some of the benefits you can expect from working for Bionical Emas.
- 25 days of vacation
- Vacation days purchasing scheme
- 1 extra vacation day per each 3 years of service
- Discretionary Annual Bonus
- Sabbatical of 3 to 6 months (after 2 years of service)
- Free food and beverages at all offices
- Life Insurance
- Health Insurance and Employee Assistance Programme
- Employee Support Networks - help us continue to build on our inclusive culture
- Flexible and hybrid work

**Does this sound like you?**
- It is time to apply, and we can’t wait to hear from you_

Even if you don't meet 100% of the requirements, be confident in yourself and don't hesitate to apply

**We Are Bionical Emas**

**We Are Bionical Emas,** where each person is unique. We celebrate individuality while encouraging our talents to work as a team. Together, we make a difference by powering an inclusive future for all. Be you, with us.

**Powering the patient journey

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