IT Systems Administrator
2 weeks ago
Job Summary
The In Technology Group is seeking a highly skilled IT Systems Administrator to oversee the daily operations of our IT systems, ensuring security, reliability, and maintenance of service levels. The successful candidate will continuously review our systems and recommend improvements and projects to the IT Systems Manager and Director of IT.
Key Responsibilities
- Manage, maintain, and support our IT systems, ensuring integrity, security, and reliability.
- Update the IT Service Manager or IT Service Administrator on any system issues impacting service operation.
- Deliver technical training to the service team to enhance their support capabilities.
- Identify technical knowledge gaps within the team and deliver relevant training.
- Communicate system downtimes to users after consulting with the IT Systems Manager and Director of IT.
Systems and Development
- Review our systems and recommend improvements to the IT Systems Manager and Director of IT.
- Collaborate with the IT Services team and stakeholders to specify and implement new systems or changes to existing systems in line with IT strategy.
- Lead the development of our systems in compliance with legal obligations and operational needs.
- Deliver service requests and systems development in accordance with departmental policies and processes.
- Plan and implement systems changes and project work to meet our needs.
- Provide handover training to the IT team on any system changes or developments affecting their roles.
- Conduct annual audits on our systems, including cybersecurity, with third-party auditors.
- Report regularly to the IT Systems Manager, Director of IT, and Deputy Head on the status of our systems and development work, including risks, issues, and opportunities.
- Drive personal professional development in line with our CPD model and IT requirements.
- Enhance the department's knowledge of our systems through appropriate training.
Qualifications and Experience
- Experience in developing, managing, and supporting systems, services, networks, and infrastructure.
- Providing IT services for a large user base, including web access, data storage, email services, network printing, backups, and various software packages.
- Current IT best practices, standards, and statutory requirements.
- Virtual platforms including servers, storage, and backups.
- Multiple versions of Windows Server.
- Supporting SQL servers.
- Email platforms, both local and cloud-based.
- Network services such as DHCP, DNS, LDAP, ;
- Windows and Apple Mac systems, software, and services.
- Provide direction and coaching to achieve objectives.
- Identify and meet stakeholders' needs to deliver high-quality service.
- Develop successful strategies through effective planning.
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