Current jobs related to 999 Call Handler - Bristol - South Western Ambulance Service

  • 999 Call Handler

    3 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    999 Call Hander - Ambulance Service, what’s your emergency? Do you want to make a difference? Do you like working as part of a supportive and motivated team? Would you like to work flexibly with shift patterns that fit with your personal circumstances? Would you like generous NHS Benefits, including 27 annual leave days (plus 8 days bank holiday) and...

  • 999 Call Handler

    2 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job summary Ambulance Service, is the patient breathing? Do you want to make a difference to our patientsas part of a supportive and motivated team? Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension? Would you like to develop your career within the Emergency Operations Centre (EOC)? If you answered yes...

  • Call Handler

    3 months ago

    Bristol, United Kingdom BrisDoc Healthcare Services Full time

    We are recruiting for a call handler in both the weekday professional line and the out of hours service and have various hours available for our integrated urgent care service - Severnside Urgent Care. Call Handlers - the core purpose of our Call Handlers are to take calls from Health Care Professionals and enter patient demographics onto our patient...

  • Outpatient Call Handler

    3 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Do you thrive in a fast paced environment? Do you want to make a contribution to the NHS? Would a flexible approach to working with a hybrid mix of home and office based hour’s interest you? Have you got an interest in delivering excellent customer services? The Outpatient Appointment Centre has an exciting opportunity to join our dynamic team as a...

  • Outpatient Call Handler

    3 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Do you thrive in a fast paced environment? Do you want to make a contribution to the NHS? Would a flexible approach to working with a hybrid mix of home and office based hour’s interest you? Have you got an interest in delivering excellent customer services? The Outpatient Appointment Centre has an exciting opportunity to join our dynamic team as a...

  • Mental Health Call Handler

    3 months ago

    Bristol, United Kingdom BrisDoc Healthcare Services Full time

    Join our Award-winning Mental Health Service as a Call Handler and Make a Real Difference! Our Mental Health Integrated Access Partnership is transforming the response to urgent healthcare needs for patients experiencing mental health crises. We provide immediate, compassionate care in the community, significantly reducing the need for hospital admissions....

  • Aged 18-30? Get Started in The Ambulance Service!

    3 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you aged 18-30 and interested in working for the Ambulance Service? Join the Princes Trust from 28th - 30th November for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the...

  • Outpatients Call Handler

    3 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    To provide a high quality and comprehensive Telephone appointments/referrals/admin service for patients contacting North Bristol NHS Trust. Work as part of a team with focus on high quality experience for patients to administrate all aspects of outpatient appointments to the highest standards. Provide a comprehensive call handling service for North Bristol...

  • Get Started in The Ambulance Service!

    3 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you interested in working for the Ambulance Service? Join the Princes Trust from 2nd - 3rd July for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the assessment day on 11th...

  • Imaging Call Handler

    3 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Band 2 Imaging Call Hander/Admin Are you looking for an exciting career in the NHS, with great colleagues, paid annual leave, staff benefits? We are recruiting a full time Imaging Call Handler/Administrator to work Monday - Friday 9.00am - 5.00pm You will answer incoming calls from patients telephoning the Imaging department. You will need to be able to...

  • Case Handler

    3 months ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Claims Handler required in Central Bristol** **Position: Claims Handler** **Location: Central Bristol** **Start Date: Immediate** **Duration: Minimum 2 months** **Working Hours: Monday to Friday, 9:00 AM - 5:00 PM** **Hourly Rate: £12 per hour** **About the Role**: As a Claims Handler, you will play a crucial role in assisting...

  • Trainee Call Handler

    3 months ago

    Bristol, United Kingdom Somerset Bridge Group Full time

    Location - Bristol Employment Type - Full Time - Fixed Term Salary - £20,500 + up to £200pm commission Hours Per Week - 37.5 Somerset Bridge Group are seeking an enthusiastic and confident Trainee Call Handler with a strong telephone manner to join our Lead Generation team on an 8-month fixed term contract. Within this role you will be focusing on...

  • Get Started in The Ambulance Service!

    3 months ago

    Bristol, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Are you interested in working for the Ambulance Service? Join the Princes Trust from 14th - 16th May for a career access course in partnership with South Western Ambulance Service. On completion of the course you will be guaranteed a spot on an assessment day to interview for a position with SWAST. You must be available to attend the assessment day on 23rd...

  • Imaging Call Handler

    3 months ago

    Bristol, United Kingdom North Bristol NHS Trust Full time

    Act as first point of contact for patients telephoning the Imaging Contact Centre. Confidently deal with queries coming into the department via telephone Adhere to appropriate booking rules when rescheduling and cancelling appointments Record the relevant information in CRIS and Lorenzo when appropriate Answer general queries regarding appointments and the...

  • Reception Handler

    3 weeks ago

    Bristol, United Kingdom RAC Motoring Services Full time

    About The RoleRAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...

  • Reception Handler

    3 weeks ago

    Bristol, United Kingdom RAC Motoring Services Full time

    About The RoleRAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...

  • Telescopic Handler

    1 month ago

    Bristol, United Kingdom Setsquare Recruitment Full time

    Telescopic Handler Required ASAP. CPCS/MPORS Required. 3 Months Duration. Call Harvey on 07767160208 for more details. Setsquare is committed to equality in the workplace and is an equal opportunity employer. Setsquare is acting as an Employment Business in relation to this vacancy.

  • Reception Handler

    3 months ago

    Bristol, United Kingdom RAC Full time

    **About The Role**: RAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...

  • Reception Handler

    3 months ago

    Bristol, United Kingdom RAC Full time

    **About The Role**: RAC have a new opportunity for a Reception Handler on a 3-6-month FTC based from our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct...

  • Complaints Handler

    3 months ago

    Bristol, United Kingdom Diligenta Full time

    **Complaints Handler - Bristol** At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you’ll be representing our brand and ensuring that no matter how our customer feels when they call, they’ll put the phone down relieved or...

999 Call Handler

3 months ago

Bristol, United Kingdom South Western Ambulance Service Full time

**999 Call Hander - Ambulance Service, what's your emergency?**

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like to work flexibly with shift patterns that fit with your personal circumstances?

Would you like generous NHS Benefits, including 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

Would you like to develop your career in the Ambulance Service?

When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording the right information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which categorises the seriousness of the illness or injury, to ensure that the patient receives the most appropriate care from us.

**Main duties of the job**
- **The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.**_

**About us**

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

**About you**:
**Essential**
- Experience of inputting data accurately and quickly using a keyboard
- Basic computer literacy

**Desirable**
- RSA Stage 1 keyboard skills
- First Aid at Work Course

**Previous Experience**

**Essential**
- Previous experience of dealing with members of the public in a customer service environment

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,730.00-£23,177.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

**Experience**:

- Public Facing Customer Service: 1 year (required)
- Data Input: 1 year (required)

Work Location: In person