![RAC](https://media.trabajo.org/img/noimg.jpg)
Reception Handler
3 months ago
**About The Role**:
RAC have a new opportunity for a Reception Handler on a 3-6-month FTC based from our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of business
You will be handling calls from both internal and external customers and will be expected to show empathy and objection handle customer queries. We require an excellent eye for detail as it is essential there is an accurate audit trail for every case that is processed.
Working Hours: Mon to Fri -between 9am to 6pm, shift pattern to be agreed. Overtime may be offered, but not guaranteed.
What you will do- Accurately record personal details on RAC systems and ensure that all activity is logged on the relevant case management system. Any call-backs are processed quickly and efficiently in line with service level agreements.-
- Validate LEI policies using various means to support the Legal Advisors with their call backs.-
- Assist with administration tasks such as collating, keying and maintenance of management information including the validation of relevant policy information
**Qualifications**:
The successful person will have a working knowledge of legal and insurance queries in a financial services team and have experience of working within a call centre and handling queries over the telephone. You will be expected to provide communication both written and oral and have a good understanding of Microsoft packages.
-
Reception Handler
3 weeks ago
Bristol, United Kingdom RAC Motoring Services Full timeAbout The RoleRAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...
-
Reception Handler
3 weeks ago
Bristol, United Kingdom RAC Motoring Services Full timeAbout The RoleRAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...
-
Reception Handler
3 months ago
Bristol, United Kingdom RAC Full time**About The Role**: RAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of...
-
Reception Handler
3 months ago
Bristol, United Kingdom RAC Full timeRAC have a new opportunity for a Reception Handler on a 6-month FTC based in our Bradley Stoke office. The role will be taking inbound calls from customers and supporting the Legal Advisory team to meet levels of service and business objectives, in line with internal policies and procedures and within regulatory framework for conduct of business You...
-
Customer Service Receptionist
2 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This position is based in our Bradley Stoke location and involves managing incoming calls from clients while assisting the Legal Advisory team in achieving service standards and business goals.Your responsibilities will...
-
Customer Reception Advisor
3 months ago
Bristol, United Kingdom Direct Line Group Full time**About Us** At DLG Legal Services, our mission is to make law easy and accessible to everyone. As part of the Direct Line Group, we provide legal services to over 50,000 DLG customers each year. Customers can access our legal Advice-line team and our growing list of services includes personal injury, employment, property, inheritance, and contract...
-
Customer Service Receptionist
2 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This role is pivotal in managing incoming communications from clients and assisting the Legal Advisory team in achieving service excellence and operational goals, while adhering to internal guidelines and regulatory standards.Your...
-
Customer Service Receptionist
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This position is based in our office and involves managing incoming calls from clients while assisting the Legal Advisory team in achieving service standards and organizational goals, adhering to internal guidelines and the regulatory...
-
Customer Service Receptionist
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This position will primarily involve managing incoming calls from clients and providing essential support to the Legal Advisory team to ensure service standards and business goals are achieved, adhering to internal guidelines and the...
-
Customer Service Receptionist
2 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This role is crucial in managing incoming customer communications and providing essential support to the Legal Advisory team. The successful candidate will ensure that service levels and business objectives are met while adhering to...
-
Customer Service Receptionist
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeJob OverviewPosition SummaryRAC Motoring Services is seeking a dedicated Reception Handler for a 6-month fixed-term contract. This position involves managing incoming calls from clients and providing essential support to the Legal Advisory team to achieve service standards and business goals, adhering to internal guidelines and regulatory requirements.Key...
-
Crew Member
3 months ago
Bristol, United Kingdom Field Crew LTD Full timeField Crew are looking for capable, hard-working crew members to work at various festivals across the UK, setting up and dismantling wooden and canvas accommodation structures. The main responsibilities include: - Erecting wooden structures and canvas tents. - Attaching fittings, fixings and electrics. - Painting and cleaning. - Signing off each unit in...
-
Administrator/secretary
3 months ago
Bristol, United Kingdom Alder King Full time**PURPOSE OF ROLE** To provide invaluable administrative and secretarial support to all members of the Asset Recovery Team. As a key member of the Administrative team, you will maintain accurate records and implement stringent administrative protocols in line with RICS and other industry standard guidelines. Ensuring at all time your support to fee earners...