Guest Experience Ambassador

5 months ago

London, United Kingdom Reservations Full time

**_Become a Londoner_**
- Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel._
- At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture._

**We are currently recruiting for a Guest Experience Ambassador to join the Guest Experience Team at The Londoner.**

**Overview**:

- An amazing opportunity to join super-boutique The Londoner Hotel as a Guest Experience Ambassador.
- As a Guest Experience Ambassador, you will be responsible for dealing with guest enquiries pre and post arrival to ensure they have a memorable visit to The Londoner.
- The role takes on the responsibility for delivering all admin and operational tasks behind the scenes in order to assist the front of house teams in delivering a bespoke guest experience during the night team.
- The Guest Experience Ambassador role, is to ensure that the communication across all departments is achieved, enabling a bespoke level of service to guest at The Londoner.
- Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards and exceeding guest expectations.

**About You**:

- Previous experience either within hotel guest relations or reception experience.
- It is essential you are able to demonstrate excellent customer service skills and attention to detail and are able to multitask and work under to pressure and to deadlines.
- You must have outstanding communication skills both verbally and written.
- Proficient in spoken in spoken and written English and ideally additional languages

**Company Benefits**:

- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development

**Eligibility**:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the Uk. Documented evidence

INDFOH

  • Guest Experience Ambassador

    6 months ago

    London, United Kingdom Central Guest Services Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Guest Experience Ambassador

    5 months ago

    London, United Kingdom Central Guest Services Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Guest Experience Ambassador Egls

    5 months ago

    London, United Kingdom Central Guest Services Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Guest Services Ambassador

    1 week ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Job Title: Guest Services AmbassadorRapport Guest Services is seeking a highly skilled and experienced Guest Services Ambassador to join our team.

  • Guest Experience Ambassador

    6 months ago

    London, United Kingdom Front of House Operations Full time

    **_Become a Londoner_** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...

  • Ambassador of Guest Experiences

    1 week ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Rapport Guest Services - Hospitality Club HostWe are seeking a highly skilled and experienced Hospitality Club Host to join our team at Rapport Guest Services. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hospitality services.Key Responsibilities:Deliver outstanding...

  • Guest Experience Agent

    6 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...

  • Guest Service Agent

    6 months ago

    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...

  • Guest Experience Agent

    6 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Guest Service Ambassador

    5 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking to welcome **a **high**ly** motivated, creative and enthusiastic Guest Service Ambassadors to the Rapport family in **London**.** This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team...

  • Guest Service Ambassador

    6 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting Guest Services Ambassadors - Hospitality and Reception to join our team based at our prestigious client's offices in the heart of the City of London. You will be part of a fantastic team and will enjoy working in a fast-paced environment. The core hours of the GSA will be an 8-hour shift within the service hours of 07.00...

  • Guest Service Agent

    6 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** #LI-IV1 Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of...

  • Guest Service Agent

    5 months ago

    London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Guest Services Ambassador

    6 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are delighted to be recruiting a Guest Services Ambassador to join a brand-new Rapport team at our client's offices located near St Paul’s in London. **Our client is a UK is a leading IT company which brings together the right technology & expertise to solve your most complex organisational challenges. **_This is a full-time,...

  • Hospitality and Guest Service Ambassador

    5 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction We are recruiting **Guest Services Ambassadors **to join our Rapport team at one of our prestigious client offices in **London**. **The role is a mix of Hospitality and Reception**. Our client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients,...

  • Guest Service Ambassador

    5 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are recruiting a Guest Services Ambassador - Hospitality and Reception to join our team based at our prestigious client's offices in the heart of the City of London.** You will be part of a fantastic team and will enjoy working in a fast-paced environment. The core hours of the GSA will be an 8-hour shift within the service hours of...

  • Guest Service Ambassador

    6 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are recruiting Guest Services Ambassadors - Hospitality and Reception to join our awarding team based at our prestigious client's offices in the heart of the City of London.** You will be part of a fantastic team and will enjoy working in a fast-paced environment. The core hours of the GSA will be an 8-hour shift within the service...

  • Guest Service Ambassador

    6 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are recruiting Guest Services Ambassadors - Hospitality and Reception to join our team based at our prestigious client's offices in the heart of the City of London.** You will be part of a fantastic team and will enjoy working in a fast-paced environment. The core hours of the GSA will be an 8-hour shift within the service hours of...

  • Guest Service Ambassador

    6 months ago

    London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are recruiting Guest Service Ambassador to be part of the Rapport team, based at our client's office in 9 Elms.** You will be part of an exciting new Rapport team that supports our client: who provides luxury living to their residents in a stunning ultra-modern tower, where excellence and creativity are the norm every single day. This...