Customer Support Representative

3 weeks ago


Sheffield, United Kingdom Switch Advisor Ltd Full time

**About us**

Switch Advisor Ltd is a small business in Sheffield. We are customer-centric, creative and supportive.

Our work environment includes:

- Casual work attire
- On-the-job training
- Regular social events
- Company perks

Switch Advisor Ltd is looking for a Sales Support Representative who will be responsible for providing product and/or service information to customers. You will be responsible for the follow up on all of the customer's requests and issues. The position will also include some general administrative duties, such as filing paperwork, making appointments, and answering phones. The position will also include some clerical duties, such as filing paperwork.

**Requirements**:

- **Customer service background preferrred.**:

- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to multi-task and work independently with mínimal supervision
- Ability to work in a fast-paced environment with a high level of attention to detail and accuracy
- Ability to prioritize tasks and manage multiple concerns at once
- Excellent verbal and written communication skills
- Ability to work weekends and nights when necessary

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Canteen
- Company events
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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