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Customer Service Representative

4 months ago


Sheffield, United Kingdom Acquisitions Group Full time

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns.

**Responsibilities**:

- Provide accurate information about products, services, and company policies
- Utilize phone etiquette to ensure positive customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Maintain customer records and update information as needed

**Qualifications**:

- Excellent communication and interpersonal skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills and attention to detail

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

**Salary**: From £23,935.15 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 11/04/2024