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Customer Service Representative
4 months ago
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns.
**Responsibilities**:
- Provide accurate information about products, services, and company policies
- Utilize phone etiquette to ensure positive customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Maintain customer records and update information as needed
**Qualifications**:
- Excellent communication and interpersonal skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills and attention to detail
If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
**Salary**: From £23,935.15 per year
**Benefits**:
- Company events
- Free parking
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 11/04/2024