Clerical Officer

7 days ago


Sheffield, United Kingdom NHS Professionals Full time

**Job Title**:Clerical Officer

**Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Sheffield Teaching Hospitals NHS Foundation Trust is the place for you.

**About the Trust**

Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK’s largest, busiest, and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in Sheffield, as well as specialist care for patients from further afield.

**What you’ll be responsible for**:

- Organise Consultant/Specialist Nurse outpatient activity, using hospital EPR systems. results reporting system and any other identified data base e.g. Infoflex, to book new and follow up appointments, in line with Trust/National policy, to meet local and National targets.
- Daily pulling and filing of large volumes of case notes for outpatient clinics recording the latest tracing for those not in file. This involves the use of ladders/kick stools/trolleys as the case notes are stored up to ceiling height and requires a high degree of physical effort due to the weight and bulk of the notes required for each clinic.
- Liaise with other clerical and administrative staff to identify current location of case notes required for clinic appointments when they are not in the library. This involves considerable
- Organisational and problem-solving skills to ensure all missing notes are located before the required tight deadlines. Make arrangements for timely delivery/collection. Retrace the current location of these notes to maintain an efficient retrieval service.
- Arrange clinic cancellations and amendments, in line with Trust policy, to meet local and National targets.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin experience
- Previous NHS experience

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.Duties:

- Provide clerical support to the office staff and management team
- Assist with administrative tasks such as answering phone calls, scheduling appointments, and managing calendars
- Transcribe documents and correspondence accurately and efficiently
- File and organize paperwork, ensuring that all documents are properly labeled and stored
- Serve as a personal assistant to the office manager, handling tasks such as making travel arrangements and coordinating meetings
- Provide customer support by addressing inquiries and resolving issues in a timely manner
- Proofread documents for grammar, spelling, and punctuation errors
- Assist with basic bookkeeping tasks using QuickBooks software
- Familiarity with dental or medical office procedures is a plus
- Strong organizational skills with the ability to multitask and prioritiz



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