Weekend Customer Support

6 months ago


Sunbury, United Kingdom Global Service Group Full time

**Kick Start your career in logistics**

We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride

We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio **continues to grow year on year.**

We know how to **deliver exceptional service** and **so do our staff**. Our **rapid success** and **retention of both clients and employees** is based on our ‘**Flexible. Respectful. Supportive. Mindful’** approach and **we live by it**.

We have created a new role and are **seeking** an Out of hours Customer Service Administrator to join our **friendly team** based in Sunbury. The successful applicant will work 14:00 - 20:00 Saturday and 14:00-20:00 Sunday night. As well as all Bank holidays.

This is an office based role.

**What you’ll do**:

- **Liaising with the driving teams** and managers to **allocate work**

.**Monitoring Out of Hours Drivers **and offering support
- **Updating** **Contract Managers** of any **service **issues
- **Build** and **maintain strong relationships** with clients and colleagues

**What you’ll need**:

- Excellent **communication skills** both **written and verbal**
- Good **IT skills including Excel and MS Office Suite**
- The ability to **work independently** and as **part of a team**

**What we can offer you**:

- **Career progression** for ambitious staff, we love to promote from within
- **Training** to further **develop your skill set**
- **Discounts **on **client products**

**- 28 Days Holiday pro rata**

**Hours**:
**. 2pm to 8pm Saturday, 2pm to 8pm Sunday night and 2pm to 8pm all bank holidays**

**Job Type**: Part-time

**Salary**: £12 per hour

**Benefits**:

- Company pension
- Work from home
- Laptop
- Contribution to home internet
- Staff discounts

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year minimum
- Logistics experience preferable

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Day shift
- Holidays
- Weekends only

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: OOHCS01



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