Weekend Customer Support
6 months ago
**Kick Start your career in logistics**
We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride
We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio **continues to grow year on year.**
We know how to **deliver exceptional service** and **so do our staff**. Our **rapid success** and **retention of both clients and employees** is based on our ‘**Flexible. Respectful. Supportive. Mindful’** approach and **we live by it**.
We have created a new role and are **seeking** an Out of hours Customer Service Administrator to join our **friendly team** based in Sunbury. The successful applicant will work 14:00 - 20:00 Saturday and 14:00-20:00 Sunday night. As well as all Bank holidays.
This is an office based role.
**What you’ll do**:
- **Liaising with the driving teams** and managers to **allocate work**
.**Monitoring Out of Hours Drivers **and offering support
- **Updating** **Contract Managers** of any **service **issues
- **Build** and **maintain strong relationships** with clients and colleagues
**What you’ll need**:
- Excellent **communication skills** both **written and verbal**
- Good **IT skills including Excel and MS Office Suite**
- The ability to **work independently** and as **part of a team**
**What we can offer you**:
- **Career progression** for ambitious staff, we love to promote from within
- **Training** to further **develop your skill set**
- **Discounts **on **client products**
**- 28 Days Holiday pro rata**
**Hours**:
**. 2pm to 8pm Saturday, 2pm to 8pm Sunday night and 2pm to 8pm all bank holidays**
**Job Type**: Part-time
**Salary**: £12 per hour
**Benefits**:
- Company pension
- Work from home
- Laptop
- Contribution to home internet
- Staff discounts
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year minimum
- Logistics experience preferable
**Job Types**: Part-time, Permanent
Pay: £12.00 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Day shift
- Holidays
- Weekends only
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: OOHCS01
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