Customer Service Advisor

6 months ago


Sunbury, United Kingdom Global Service Group Full time

**Kick start your career in logistics**

We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride

We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio **continues to grow year on year.**

We know how to **deliver exceptional service** and **so do our staff**. Our **rapid success** and **retention of both clients and employees** is based on our ‘**Flexible. Respectful. Supportive. Mindful’** approach and **we live by it**.

We are **urgently seeking** a Customer Service Administrator to join our **friendly team** based in Sunbury, to help support our weekend and bank holiday operations.

**What you’ll do**:

- **Liaising with the driving teams** and managers to **allocate work**
- **Updating** **Contract Managers** of any **service **issues
- **Build** and **maintain strong relationships** with clients and colleagues

**What you’ll need**:

- Excellent **communication skills** both **written and verbal**
- Good **IT skills including Excel and MS Office Suite**
- The ability to **work independently** and as **part of a team**

**What we can offer you**:

- Salary of **£12 per hour**
- **Career progression** for ambitious staff, we love to promote from within
- **Training** to further **develop your skill set**
- **Discounts **on **client products**
- **20 Days Holiday, plus Bank Holidays Pro rata**
- **Days of work**:Monday to Friday**

**Hours**:
**Shifts on rotation between 06:00-15:00 and 07:00-16:00**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Signing bonus

Ability to commute/relocate:

- SUNBURY-ON-THAMES: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: PTR1



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