Crisis Care Practitioner

7 months ago

Bury St Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you?

This could be the job for you. We’re looking for talented mental health nurses, social workers and occupational therapists to work in our Crisis Service in Norfolk.

Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is self-determined by the person or people experiencing the situation and that this requires an empathetic and non-judgmental approach, which holds those experiencing the crisis at the very centre.

Working via telephone conducting assessments across the crisis pathway, our Crisis Care Practitioners are experts in validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies.

Using a range of brief psychological interventions, our Crisis Care Practitioners work within the recovery model of care by empowering patients, carers and families to manage distress and crisis effectively.

You’ll be undertaking clinical risk assessments, based on latest empirical evidence and compliance with local policies and procedures with awareness and knowledge of safeguarding of adults and children and positive risk management.

**Main duties of the job**:
The post involves working with clients of the Mental Health Crisis Service over the phone. The working environment includes exposure to high levels of distress in others. There is a requirement for substantial periods of concentration and sitting as well as being able to move flexibly within the crisis pathway. This might mean supporting with crisis calls, assisting with an assessment within psychiatric liaison or supporting the home treatment team with a visit to a patient in crisis.

**Working for our organisation**:
We are proud of our culture of honesty, team involvement and ownership of quality patient care with job satisfaction. There will be opportunities to be involved with training, strategy and service development.

Benefits included with this role are:

- NHS pension
- comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more

**Detailed job description and main responsibilities**:

- Answering calls from Service Users and on occasion professionals
- Triaging and assessing over the phone
- Safety Planning
- Documentation of above including referrals, Notes, referrals to other teams
- Liaison with other professionals and teams
- On occasion, creating formulations and plans for our regular callers
- Youth, Drug & Alcohol, perinatal, etc. Within that is opportunity for training, sharing knowledge with the team, attending conferences or meetings
- Face to face assessments where appropriate
- Shadowing other teams where appropriate/possible
- Brief intervention over the phone where appropriate
- Quality Improvement

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Registered Mental Nursing Certificate (RMN) Current Registration on part 3 or part 13 of NMC register. Or Occupational Therapist registration HPC Or Psychological Therapy qualification Or Psychologist with BPS approved post graduate certificate Or Social Workers registered GSCG Or Graduate in relevant mental health degree Or other relevant skills/ qualification as identified in the Job Description

**Desirable criteria**:

- Teaching (clinical practice) qualification/certificate or equivalent

  • Crisis Care Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you? This could be the job for you. We’re looking for talented mental health nurses, social workers and occupational therapists to work in our Crisis Service in Norfolk. Our vision is to ensure that all service users, carers and professionals...

  • Senior Crisis Care Practitioner Band 6

    1 week ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you? Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is...

  • Senior Health Care Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom HCRG Care Group Full time

    Job Introduction Are you a dedicated healthcare professional with a passion for leadership and a commitment to delivering exceptional patient care? Look no further! At HCRG Care group and CRG Medical, we are dedicated to providing the highest quality healthcare services to our community. As a respected healthcare provider, we are seeking a dynamic Senior...

  • Senior Mental Health Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Care Home Assistant Practitioner Chap

    2 weeks ago

    Bury St. Edmunds, United Kingdom Four Seasons Health Care Full time

    We are recruiting for permanent CHAPs to work alongside our Registered Nurses, ensuring optimum levels of person centred care is delivered consistently to all residents.You will be supporting the Home Manager to deliver service levels within set budgetsand providing continued support to other colleagues enabling them to contribute fully to the care team...

  • Assistant Practitioner

    2 weeks ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Senior Dementia Intensive Support Team Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Mental Health Nurse- First Response Service

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Youth Mental Health Practitioner

    4 weeks ago

    St Austell, Cornwall, United Kingdom CV-Library Full time

    Austin Fraser invites applications from highly skilled CAMHS Practitioners for a challenging yet rewarding opportunity in our Crisis Rapid Response Service.The successful candidate will be part of a dynamic team providing specialist consultation, advice, information, and training to professionals across various agencies and settings.**Key Responsibilities...

  • Senior Dementia Intensive Support Team Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Dementia Intensive Support Team - Senior DIST Practitioner Band 6 (Mental Health Nurse/OT/Social Worker) This is an exciting opportunity to join a passionate and motivated, multi-disciplinary team of professionals who support people with dementia and their carers to remain living independently in the community. The team has a philosophy of early...

  • Nurse Practitioner

    5 days ago

    Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    Are you a compassionate and skilled nurse looking for a new challenge? We have an exciting opportunity for a Nurse Practitioner - Acute Care to join our team at West Suffolk NHS Foundation Trust.As a Nurse Practitioner, you will play a key role in providing high-quality care to patients on our general wards. You will assess patients' needs, develop...

  • Assistant Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you a Qualified Assistant Practitioner who has experience of working in Mental Health Services or would aspire to complete this professional development training? Do you have an appetite for challenges, a mind for accepting and implementing creative concepts? Do you hold with the values and beliefs in line with the ‘Recovery’ model and ways of...

  • Clinical Nurse Specialist- First Response Service

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Is a role where you can provide a safe and calm space for people suffering from mental health crisis appealing to you? Our vision is to ensure that all service users, carers and professionals have access to a crisis service 24/7 that can provide support, advice and assessment in a compassionate, patient and recovery focused way. We believe that crisis is...

  • Senior Dementia Intensive Support Team Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Dementia Intensive Support Team - Senior DIST Practitioner Band 6 (Mental Health Nurse/OT/Social Worker) This is an exciting opportunity to join a passionate and motivated, multi-disciplinary team of professionals who support people with dementia and their carers to remain living independently in the community. The team has a philosophy of early...

  • Assistant Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Senior Dementia Intensive Support Team Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Care and Wellbeing Practitioner

    1 month ago

    St Helens, St. Helens, United Kingdom Sandstone Care Group Full time

    Job Overview: Care and Wellbeing PractitionerWe are seeking a skilled and compassionate individual to join our team as a Care and Wellbeing Practitioner at Sandstone Care Group. As a key member of our team, you will be responsible for supporting residents overnight, ensuring their comfort, safety, and wellbeing. This includes assisting with personal care,...

  • Senior Practitioner

    7 months ago

    Bury St. Edmunds, United Kingdom Suffolk County Council Full time

    **Suffolk County Council - Bury St Edmunds and Sudbury, Suffolk**: - **£39,152 per annum (pro rata for part time)**: - **37 hours per week**: - **Permanent** We are committed to** flexible working**, so please read the Job and Person Profile to find out about the types of flexible working available for this role. - do you have recent experience of...

  • Community Care Practitioner

    2 weeks ago

    Bury St, Suffolk, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Salary: £30,000 - £40,000 per annum.Job DescriptionThis exciting opportunity allows you to join a passionate and motivated team of professionals supporting individuals with dementia and their carers to maintain independence in the community. As a Senior Dementia Intensive Support Team Practitioner, you will manage caseloads, conduct initial assessments,...

  • Community Crisis Worker

    4 weeks ago

    St Austell, Cornwall, United Kingdom CV-Library Full time

    As a Community Crisis Worker, you will play a critical role in supporting young people with significant and complex needs in the community.Key responsibilities include:Working collaboratively with the multidisciplinary team to develop and implement individualised care plans.Building positive relationships with young people, their families, and carers to...