Patient Pathway Coordinator

4 days ago

Newmarket, United Kingdom GenesisCare Full time

**We are looking for a Patient Pathway Coordinator to join the team at our centre based in Cambridge on a bank/causal basis.**

As the Patient Pathway Co-ordinator, you are responsible for providing a professional, accurate and timely administration service for all departments at GenesisCare, Cambridge. This includes Radiotherapy, Diagnostics, Out-Patient Clinics and Chemotherapy.

You are an enthusiastic, organised and motivated individual with the ability to work alongside multiple stakeholders both internally and externally. This will include close working relationships with Centre clinical teams and Consultants.

**Hours**:Bank/Casual

**What you’ll do**:
Your key responsibilities:

- Support the Admin Lead in the management of patient feedback and complaints in accordance with policy.
- Support the Administration Lead and Centre Leader in accurate governance recording keeping
- Management of patient pathway related administration costs at the Centre
- Work closely with consultants and secretaries to provide support in the patient pathway
- Ensure that patient confidentiality is maintained in respect of personal information in accordance with GenesisCare policies and statutory legislation.
- Liaise with consultants, secretaries, radiographers and nursing staff regarding new patient and review clinics, follow-up clinics and during treatment courses.
- Participate in all reception duties as required
- Liaise with insurance companies and internal authorisations team to ensure all insurance cover is verified.
- Act as point of contact for all patients ensuring a professional and efficient service.
- Provide administrative support in the collation and maintenance of practicing privileges for consultants including photocopying, filing and associated telephone communications.
- Ensure all patients always experience the highest levels of service.
- Maintain accurate and complete records of patient details in line with the agreed processes within GenesisCare.
- Work respectfully with all team members, ensuring that clear communication and effective working relations are maintained.
- Be aware of the close working relationship with any partner hospital and comply with their local rules and policies.
- Follow departmental protocols, policies and procedures and operate in full compliance with all relevant guidelines.
- Undertake continual professional development (CPD) and company designated mandatory training.
- Occasionally work out of hours to ensure that breakdown or crisis are resolved with minimum impact to service and treatments.
- Adhere to company standards in respect of appearance, behaviour and demeanour
- Work flexibly to achieve GenesisCare business objectives
- Act as a trainer and mentor for new staff
- Carry out any other duties appropriate for a post of this nature.
- Uphold the GenesisCare Values

**What you’ll have**:
Experience and skills:

- Experience within a diverse range of administrative roles
- Excellent verbal and written communication skills.
- Experience in a customer focused environment
- Strong relationship building skills
- Evidence of an empathetic and holistic approach to patient care
- Experience with resolving complaints satisfactorily
- Desirable - Experience in private healthcare
- Desirable - Experience in oncology administration

Qualifications and Knowledge:

- Experience of using Mosaic IT package
- Be proficient in all MS office packages including, but not limited to, Word, Excel, PowerPoint & Outlook
- Use of SharePoint
- Previously worked within the healthcare sector

**What’s in it for you**:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of retail discounts.
- Join a global employer and open opportunities to work in other countries.

**Who we are**:
Joining the GenesisCare team means a commitment to seeing and doing things differently. Asking what if and why not? And focused on getting the best possible outcomes for our patients so they can live better for longer.

We are 5500+ highly trained healthcare p

  • Adult Community Pathway Team Lead

    2 weeks ago

    Newmarket, Suffolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are seeking a highly motivated and experienced consultant psychiatrist to join our Adult Community Pathway Team in Norfolk and Suffolk NHS Foundation Trust. As a member of our team, you will play a key role in shaping the future of mental health services in our area, working closely with other healthcare professionals to deliver high-quality patient care...

  • Clinical Healthcare Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom Practice Plus Group Full time

    Clinical Healthcare Coordinator OpportunityHMP Highpoint is looking for a dedicated and compassionate individual to fill the role of Clinical Healthcare Coordinator. This position offers a unique chance to make a positive impact on patients' lives and contribute to a dynamic team.Job Overview:This is a full-time permanent position with a salary of up to...

  • Consultant in Adult Mental Health

    5 days ago

    Newmarket, Suffolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced Consultant Psychiatrist to join our Adult Community Pathway Team. This replacement post will work across both Primary and Secondary Care, providing clinical leadership and psychiatric expertise for the Bury North IDT and West Suffolk. As part of our team, you will collaborate with colleagues from various...

  • Event Operations Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom East Racing Full time

    About the RoleAs an Event Operations Coordinator at East Racing, you will play a vital role in supporting our hospitality operations at Newmarket Racecourse.This position involves working closely with Clients, General Managers, and Head Chefs from both Newmarket and Huntingdon racecourses to ensure exceptional customer service during race days and...

  • Band 6 Mental Health Practitioner

    6 days ago

    Newmarket, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    The NSFT West Suffolk Youth Team, based at Newmarket Hospital, are looking for highly motivated and enthusiastic health practitioners, who are looking to expand their skills and knowledge base, working in an experienced and consistent MDT. The service provides assessment and treatment to young people age 16-25 in a specialist youth pathway. Our team...

  • Senior Mental Health Physician

    1 week ago

    Newmarket, Suffolk, United Kingdom NHS Full time

    We are seeking a highly skilled Senior Mental Health Physician to join our multidisciplinary team in the Adult Community Pathway. As a key member of our IDT, you will provide clinical leadership and expertise for the Bury North IDT, West Suffolk, working collaboratively with colleagues in the community team, wards, crisis, and liaison services for...

  • Consultant in Mental Health

    2 weeks ago

    Newmarket, Suffolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust is seeking an experienced Consultant Psychiatrist to join our IDT Adult Community Pathway Team. With an estimated salary of £120,000 and a relocation package, this opportunity offers a great work-life balance and professional growth prospects. As a Consultant Psychiatrist, you will provide clinical leadership and...

  • Sales Coordinator

    2 days ago

    Newmarket, United Kingdom Anchor Full time

    **RECRUITMENT OPPORTUNITY IN NEWMARKET** **Job Title**: Sales Co-ordinator **Location**: The Silks, Exning Road, Newmarket (and occasional travel to other Anchor sites) **Salary**: £25,750 + commission + discretionary bonus **Contracted hours**: 37.5 hours per week, Monday - Friday **Contract type**: 1 Year Fixed Term Contract with likely...

  • Clinical Lead Psychiatrist

    1 week ago

    Newmarket, Suffolk, United Kingdom NHS Full time

    We are looking for an exceptional Adult Community Service Director to lead our team in providing high-quality care to patients in the Adult Community Pathway. As a key member of our management team, you will be responsible for developing and implementing strategies to improve patient outcomes and service delivery.Key ResponsibilitiesDevelop and implement...

  • Community Health Connector

    2 days ago

    Newmarket, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    The Community Health Connector (CHC) will be a member of the Forest Heath Primary Care Team based in West Suffolk. It is part of primary care model that is changing the way health services, social care and local communities work together to help people stay well, manage health conditions effectively, avoid hospital admissions, prevent loneliness and feel a...

  • Inpatient Care Coordinator

    2 weeks ago

    Newmarket, Suffolk, United Kingdom Vetisco Full time

    We are seeking a dedicated Veterinary Nurse to join our Ward Nursing Team at Vetisco. The successful candidate will provide high-quality nursing care to inpatients across all wards and disciplines.Job RequirementsCarry out nursing duties primarily in a wards-based setting, including caring for and monitoring in-patients.Dispense drugs according to...

  • Care and Support Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom United Response Full time

    The Support Worker role at United Response offers a unique opportunity to make a real difference in the lives of individuals with disabilities. As a member of our team, you will be responsible for providing person-centred support, enabling individuals to live independently and participate fully in their communities.Job RequirementsWe are seeking a highly...

  • Administrative and Hospitality Services Coordinator

    3 weeks ago

    Newmarket, Suffolk, United Kingdom East Racing Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Hospitality and Administration Assistant Manager at East Racing.This role involves working closely with Clients, General Managers, and Head Chefs from both Newmarket and Huntingdon racecourses to ensure exceptional customer service during race days and conferences...

  • Community Health Connector

    2 days ago

    Newmarket, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Orthodontic Care Professional

    3 weeks ago

    Newmarket, Suffolk, United Kingdom PortmanDentex Full time

    Dentist Job DescriptionThis part-time role offers the perfect blend of flexibility and challenge, allowing you to maintain a healthy work-life balance while contributing to the delivery of high-quality dental care.Job Summary: We are seeking an experienced orthodontist to join our team at Terrace Dental Newmarket, responsible for delivering exceptional...

  • Hospitality and Administration Assistant Manager

    3 weeks ago

    Newmarket, Suffolk, United Kingdom East Racing Full time

    About the RoleEast Racing seeks an enthusiastic and confident individual to support our hospitality operations at Newmarket Racecourse as an Administrative and Hospitality Services Coordinator.This role plays a key part in providing administrative and accounts support, ensuring exceptional customer service during race days and conferences and events.The...

  • Private Dentistry Expert

    3 weeks ago

    Newmarket, Suffolk, United Kingdom PortmanDentex Full time

    Orthodontic Career OpportunityWe are excited to announce a new part-time opportunity for an experienced orthodontist to join our dynamic team at Terrace Dental Newmarket. This role offers the chance to work in a state-of-the-art facility, surrounded by a skilled and supportive team, and to contribute to the delivery of exceptional patient care.Role Overview:...

  • Dental Specialist

    5 days ago

    Newmarket, Suffolk, United Kingdom PortmanDentex Full time

    Dental Specialist - Orthodontic CareWe are seeking a skilled Dental Specialist to join our dynamic team at Terrace Dental Newmarket. As an Orthodontic Professional, you will play a key role in providing exceptional patient care and contributing to the growth of our practice.Job OverviewFlexible Part-Time Role: Enjoy a 7-hour workweek every Friday, with a...

  • Generic Worker

    7 months ago

    Newmarket, United Kingdom West Suffolk NHS Foundation Trust Full time

    Newmarket Community Healthcare Team has an opening for a permanent full time B3 Generic Worker to work alongside the Community Nursing and Therapy team. The Newmarket Community Health and Social Care service is part of a wider Integrated Neighbourhood Team (INT) consisting of district / community nurses, generic workers, community matron, occupational...

  • Projects Supervisor

    6 months ago

    Newmarket, United Kingdom Thurlow Nunn Standen Full time

    Job Advert At TNS SID, the construction division of one of East Anglia's premier agricultural machinery dealerships, we are on the lookout for a **Project Supervisor** to join our Specialist Installations Division in **Kennett**. This pivotal role supports our mission to design and deliver cutting-edge agricultural buildings and fixed equipment solutions....