Group Head of Customer Relations

About the team: As **Group Head of Customer Relations** you will drive, lead and oversee the Group Customer Relations function. The role will provide the right individual the opportunity to shape effective processes and ensure oversight is in place to identify, investigate, respond and report on customer complaints across the OSB Group in line with...

Partially Remote My client is looking for a Head of Customer Relation to drive, lead and oversee the Group Customer Relations function (complaint handling and root cause) and be responsible for ensuring the Group has effective processes and oversight in place to identify,investigate, respond and report on customer complaints in line with regulatory...

The University of Wolverhampton’s ambition is to be a progressive and influential sector leader, championing diversity, growth, and creating life chances for all while enhancing economic impact and accelerating ambition across the entire University community. The University of Wolverhampton’s ambition is to be a progressive and influential sector...

About the team: The Customer Relations team handle complaints for the OSB group in line with the Financial Conduct Authority regulations to ensure complaints are addressed fairly and accurately. We have teams based in both Wolverhampton and Chatham that support our lending and savings. This role would support customer complaints across our lending brands...

About the team: We are recruiting for a brand-new** Group Head of Payment Services **role to lead the Group’s payment services, defining and supporting the delivery of a payment services strategy. We are also going through an exciting period of change with large transformational programmes of work to simplify and modernise our systems, and this role will...

About the team: The Customer Relations team handle complaints for the OSB group in line with the Financial Conduct Authority regulations to ensure complaints are addressed fairly and accurately. We have teams based in both Wolverhampton and Chatham that support our lending and savings. This role would support customer complaints across our lending brands...

About the team: We have an exciting opportunity for a **Group Head of Procurement & Vendor Management, **to ensure that all risks associated with third party usage, management, sourcing and procurement requirements are appropriately developed, identified & managed and ensure compliance to the Group Vendor Management and Outsourcing policy, IntraGroup Policy...

We are seeking a highly organized and detail-oriented CUSTOMER RELATIONS COORDINATOR to join our team. In this office-based role, located near the Shropshire/Staffordshire/West Midlands border, you will have the opportunity to develop your skills and experience in the financial services sector.Your key responsibilities will include:Scheduling client...

**Head of Complaint Operations** **Wolverhampton** **£75,000 + 25% bonus** We are currently seeking an experienced individual in Head of Complaints Operations who's purpose is to drive, lead and oversee the complaint handling and root cause in the complaint function. You will be responsible for ensuring the group has effectiveprocesses and overseeing to...

Head of Complaint Operations Wolverhampton £75,000 + 25% bonus We are currently seeking an experienced individual in Head of Complaints Operations who's purpose is to drive, lead and oversee the complaint handling and root cause in the complaint function. You will be responsible for ensuring the group has effective processes and overseeing to identify,...

About the team: The **Group Head of First Line Risk and Control **for Operations is a brand new role reporting into the Deputy Chief Controls Officer, has direct line management accountability and responsibility for a larger multi-site team. The Operations Control and Assurance function are a specialist team, who provide independent assurance across the...

Location Wolverhampton- Job-type Full time- Salary £55k - 70k per year + 5000- Contact - Ethan Thomas - Call - Ethan Reference - 103888 **Job Title: Head of Applications and Tech Support** **Job Type: Permanent** **Work Type: Full Time** **Industry: Automation Machinery Manufacturing** **Job Location: Wolverhampton** **Rate: £55,000 - £70,000...

The Best Connection Wolverhampton are recruiting for a Sales Advisor to join a established and growing manufacturing business in the Wolverhampton Area Previous outbound call experience beneficial **Paying £12.31 per hour** **Working Mon - Friday** **08:00am - 16:30pm** **What you’ll be doing**: - Follow up higher value quotations within 24 hours of...

Venn Group is a leading recruitment agency, and we are currently seeking a skilled Deputy Head of Payroll Operations to join our team. This role offers a challenging and rewarding opportunity for an experienced payroll professional to take on a senior leadership role within our organisation.The salary for this position is estimated to be around £55,000 -...

Head of Engineering Location: Wolverhampton (i54)   Tyman UK and Ireland have an exciting opportunity for a Head of Engineering to join Access 360, providing steady leadership across design engineering and process engineering functions.As a Head of Engineering your role will be to ensure the integration and optimisation of product design, development and...

**About you**: With a track record of leading enterprise class customer facing interaction, backed up by a solid commercial eye, you will thrive on underpinning the growth ambitions of our CHS Hosting and Managed Service Products and Services. At your best operating witha broad and demanding customer base, you will be exceptional at balancing the great...

**Details**: **Reference number**: - 289314**Salary**: - £33,830- This post is entitled to Recruitment & Retention Allowances at a maximum rate of £3000 per annum in addition to normal salary. This allowance would be paid in stages depending on the incumbent's successful completion of developmental activities mandated by line management. This is a...

In this role, you will have the opportunity to lead the daily operation and oversight of the infrastructure. This will include line management of core infrastructure teams (Server & Systems, Virtualisation & Storage, Citrix & End User Technology), ensuringeach respective area is meeting group service levels to maintain standards. The role is essential to...

Client Relations SpecialistA dynamic Client Relations Specialist is required to join a leading wealth management company. The successful candidate will be responsible for managing client relationships, making appointments and preparing meeting packs. They will also be expected to work closely with the Paraplanning team and adhere to regulatory protocols.The...

About the team: The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations. About...