Group Head of Operations First Line Risk and Control

3 months ago

Wolverhampton, United Kingdom OSB Group Full time

About the team:
The **Group Head of First Line Risk and Control **for Operations is a brand new role reporting into the Deputy Chief Controls Officer, has direct line management accountability and responsibility for a larger multi-site team. The Operations Control and Assurance function are a specialist team, who provide independent assurance across the Operational 1LoD through assurance monitoring, and customer outcomes testing. This role will ensure that the processes are in place to assess and monitor the Ops 1LoD control environment, and interaction with the 2LoD, escalating areas of concern outside of risk appetite and ensure remediation activities are established and delivered.

This role has the flexibility to be based from our Wolverhampton or Chatham offices with occasional travel required.

About Us:
The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.

What you will be doing:
control for Ops 1LoD, predominantly, focusing on Quality Assurance, Outcomes Based Testing and RCSA.

Your responsibilities will include
- Lead and present the Ops1LoD control environment, reporting key information to appropriate governance forums, 2LoD, Exec and Board meetings (as and when required).
- Manage cross-functional control initiatives to assess, oversee and maintain the Group’s Risk Appetite across Ops1LoD
- Ownership for the, design, delivery and execution of the Group’s Ops1LoD assurance approach and strategy
- Develop a Dashboard with key metrics to ensure the Operations SMF has a clear vision of the Control Environment for Operations
- Drive use of analytics in refining approach to QA testing

In return for your commitment:
We offer a salary of c£80,000 dependent on experience and location in addition to a competitive benefits package:

- Discretionary annual bonus opportunity of up to 25%
- 30 days annual leave plus bank holidays
- Contributory pension (8% employer 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Maternity & Adoption Leave - Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13 week period.
- Paternity Leave - 4 weeks of paid leave to be taken within 8 weeks of childbirth
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?:
We are looking for talented individuals who have the experience and knowledge set out below:

- Proven experience of leading and successfully embedding / overseeing RCSA and Outcome Based Testing across 1LOD ideally in a banking or financial services environment
- Senior Management experience of working in a 1st or 2nd line control and assurance teams AND/OR within 3rd line Internal Audit function
- Specialist knowledge and understanding of Consumer Duty and outcomes-based testing, risk control self-assessment and quality framework development
- Expert in provide risk advice to 1LOD Ops Functions using applicable industry best practice and regulatory expectations
- Strong track record of leading and developing high performing teams across multiple sites
- Excellent attention to detail and ability communicate complex information to a wide audience

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

What to do next:
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
- OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds._
- As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women

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