Senior Scheduling Support

6 months ago


Warrington, United Kingdom Cadent Gas Full time

**Senior Scheduling Support - Connections**

**Working Hours**:37 hours per week

**Location**:Cadent, Winwick Road, Warrington, WA2 8HZ

**Salary**:£30,244 - £35,581 (depending on skills & experience)

**What’s In It for You**

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities

**Benefits**

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more.
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development.
- Strong focus on supporting you as an individual including:

- hybrid working (Where role permits)
- flexible working
- strong commitments to ED&I
- generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more.
- My Offers membership card - offering discounts and savings from hundreds of retailers.
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships.
- We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

**A Little About Us**

At Cadent we’re excited to be part of the future of UK energy One thing we know for sure - this last year has shown us that when we combine our brand with the talent of Cadent employees, we create something special. We’ve got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping/creating a cleaner, greener future for our 11 million customers who we put at the heart of everything we do.

**The Opportunity**

**Key accountabilities for the role include**:

- Supporting all aspects of the Planning cycle, including assisting with the planning of more complex jobs, contacting customers where required and allocating work.
- Working with the Planning Team to resolve any escalated queries or appointments from the network and customers to ensure positive customer journeys.
- Providing detailed insights to specific processes areas within the planning processes and therefore ensuring that the plans being created are deliverable and realistic.
- Ensuring that field force availability and non-availability is kept up to date so that the network has accurate visibility of resources to drive productivity and utilisation in the network.
- Updating the systems with any ad-hoc changes or additions to the short-term plan and ensuring that resourcing / workload will not be impacted.
- Assisting stakeholders in understanding situations that contribute and lead to variances.
- Developing and documenting standard working methods for short cycle planning and scheduling of work.
- Ensuring all necessary planning measures are in place to enable the successful delivery of work

**Required Skills for this role**:

- Competent in the use of Microsoft Office desktop packages.
- Ability to use other core systems (SAP, ClickSoftware)
- Ability to proactively identify and resolve issues within the process.
- Well organised, motivated, resourceful and able to demonstrate that you are passionate about continuous improvement, with the ability to work accurately within tight deadlines and on your own initiative.
- Motivated to learn new skills and tools and be flexible to deal with change.
- Work to team SLA's and ensure work is captured to meet daily targets.
- Strategic and ordered thinker with strong technical and Analytical skills.

**Diversity and Inclusion**
Don’t meet every single requirement listed?

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can’t wait to welcome you

**Circle Back Initiative**

Be part of something big. Help shape the future of gas for generations to come.



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