Benefits and Housing Complaints Officer

**Complaints Officer Role - Housing / Repairs** **SE London** **Temp to Perm Role** Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include answering the phone,supporting...

A housing association is currently looking for a Housing Complaints Officer for about 3-4 months on a temporary basis.Key responsibilities are as followsOversee the management and effective recording of complaints on the complaints database, carrying out regular checks of cases being captured and feeding back where improvements are requiredLiaise with the...

Role: Property Services Complaints Officer **Salary**: £29,000 per annum pro rata **Location**: Fleet House, Farringdon Contract type: 6 - 12 month Fixed Term Contract Hours: 35 hours per week At Southern Housing Group, customers are at the heart of everything we do. That's why we provide more than 30,000 affordable homes for over 77,000 people making...

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension. The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team...

Job Summary: We are seeking a detail-oriented generic Housing Officer to join our team. The Housing Officer will be responsible for managing housing operations, assisting tenants, and ensuring efficient property management. **Responsibilities**: 1. Rent collection and arrears management including representing the organisation in Court 2. Tenancy...

At Southern Housing Group, customers are at the heart of everything we do. That's why we provide more than 30,000 affordable homes for over 77,000 people making a real difference to our local community. Rated among the top 100 companies to work for and the top 50 in London, we're a business that makes a difference. With a vibrant, inclusive, collaborative,...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role ~ Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and...

SR- CLSE_1711474367 Posted: 26/03/2024 - £20 - £23 per hour - City of London, London - CONTRACT **Complaints / Resolutions Officer Role** **Legal Disrepair Officer - Housing / Repairs** **SE London** **Hybrid Working - 1 day in the office a week** **Temp to Perm Role** - Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day...

**Job Advert**: Benefits and Housing Needs Officer **Position**: Benefits and Housing Needs Officer **Grade**: SO2 **Location**: Hackney Service Centre or other locations **Responsible to**: Operations Manager (4th Tier) **Purpose of the Job**: Administer Housing Benefit, Council Tax Reduction, and related services. Offer housing advice and prevent...

Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / Repairs SE London Hybrid Working - 1 day in the office a week Temp to Perm Role Dealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day...

What's involved with this role: Contract to start on 28-05-23 until 27-07-23 with a possible extension. Key Duties: Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless...

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

**Senior Complaints Officer** **Westminster -Hyrbrid **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. Lead on investigating and responding to complex cases, including Stage 2 complaints, high...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: £29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...