Customer Service Assistant
5 days ago
We are looking for an experienced Customer Service Assistant to join our clients growing team. Do you want to work for a well established company who supports their staff? CLICK APPLY TODAY
Whats in it for you:
- £28,000 - £30,000 based on experienced
- 8:30 - 5:00 Monday to Friday
- Sociable hours
- Annual salary increase
- Personal performance bonus
- Salary reviews
- Government Pension to be enrolled after 3 months
- Company Healthcare option after successful probation (6 months)
- 25 days holiday entitlement working days plus public holidays
What we are looking for:
- An enthusiastic team member
- Someone who is work driven and looking to progress
- A team player
- Experience within a similar role
- Air freight knowledge/experience - beneficial
- Transport experience - desirable but not essential
What the job entails:
- Handling air freight, road freight and sea freight bookings
- Placing bookings for container loads online with shipping lines through the inhouse system
- Arranging customs entries
- Tracking jobs from start to finish
- Raising jobs within the internal system, updating information
- Import and Export customs clearance via internal system/
- Checking commercial documentation
- Liaising with shipping lines, hauliers, customers, other staff
- Tracking containers
- Inputting sales / accruals into system
- Participating in operational meetings
**Want to know more? call the office today and ask for Lauren.
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