Customer Service Assistant

4 weeks ago

Stone, United Kingdom Compass Group Full time

We're recruiting an enthusiastic Customer Service Assistant who is passionate about exceptional food and world-class guest services for the Venues Collection on a permanent casual basis

As a Customer Service Assistant, you will support our team to help us deliver truly incredible experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Great things happen when people get together in our spaces to meet and spaces to sleep at Yarnfield Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.

We combine our spaces with a bigger family. Yarnfield Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Could you shine as the Venue Collection's next Customer Service Assistant? Here's what you need to know before applying:
Your key responsibilities will include:

- Processing payments on the cash register with both cash and card
- Undertaking portering duties to ensure the smooth running of the kitchen
- Ensuring counters are fully stocked and displayed according to brand standards
- Preparing drinks at the bar to an excellent standard
- Delighting customers with flawless customer service
- Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Customer Service Assistant will:

- Demonstrate outstanding customer service
- Have excellent communication and organisational skills
- Be passionate about great-tasting food and exceptional customer service
- Be comfortable working in a fast-paced environment
- Have a flexible approach to work

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0904/M25401/52074533/BU #LI-DNP

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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