Customer Service Advisor

5 days ago


Stone, United Kingdom Proactive Personnel Ltd Full time

**We are looking for an experienced Customer Service Adviser to join our clients growing team. Do you want to work for a well established company who supports their staff? CLICK APPLY TODAY**

**Whats in it for you**:

- £20,000 - £22,000 based on experienced
- 8:30 - 5:00 Monday to Friday
- Sociable hours
- Annual salary increase
- Personal performance bonus
- Salary reviews
- Government Pension to be enrolled after 3 months
- Company Healthcare option after successful probation (6 months)
- Holiday Entitlement: 25 working days plus public holidays

**What we are looking for**:

- An enthusiastic team member
- Someone who is work driven and looking to progress
- A team player
- Experience within a similar role
- Air freight knowledge/experience - beneficial
- Transport experience - desirable but not essential

**What the job entails**:

- Handling air freight, road freight and sea freight bookings
- Placing bookings for container loads online with shipping lines through the inhouse system
- Arranging customs entries
- Tracking jobs from start to finish
- Raising jobs within the internal system, updating information
- Import and Export customs clearance via internal system/
- Checking commercial documentation
- Liaising with shipping lines, hauliers, customers, other staff
- Tracking containers
- Inputting sales / accruals into system
- Participating in operational meetings

**Want to know more? call the office today and ask for Lauren.**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: One location

Reference ID: CS ST15



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