Band 4 Central Booking Service Team Leader

3 months ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

An exciting and challenging opportunity exists for a Band 4 Team Leader to join the Central Booking Service (CBS) to support the Community Paediatrics Team within CBS.

We are looking for an individual with a professional attitude and dedication combined with experience in people management.

Our Service Operating hours are from 08:30 to 16:30 The service is currently based at Gee House, Nechells.

This role will also involve Admin and Operational Support to the Management Team

Key responsibilities of the CBS Team Leader
- To support with the Line Management of part of the Community Paediatrics Team within CBS
- To support the implementation of new systems/processes within the Team
- To monitor compliance with the new processes
- Manage staff performance, ensuring workloads, resources are effectively managed.
- Act as an escalation point for service user issues.
- Conducting 1-1 catch ups with the members of your team regularly/PDR's.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further details on the main responsibilities, please see the attached job description and person specification

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