Divisional Central Services Team Leader

3 months ago


Birmingham, United Kingdom Modality Partnership Full time

**Modality Partnership Birmingham Division** has full time vacancy for a Divisional Central Services Team Leader. The postholder will work from Enki Medical Practice, or cross sites when required within the Birmingham Division. Providing leadership for the Medical Secretaries, (HR non clinical responsibilities for ARRS roles), Care Coordinators, Social Prescribers and other staff delivering a centralised service to Practices within the Division We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.

This job is suitable for individuals who are career driven and have a passion for providing patient services, delivering work that has time limited deadlines and who are committed to make real changes to the health care services provided within Primary Care to improve patient care.

**As an employee with us you can benefit from**

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8 days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Flexible working

Wellbeing support and initiative

Main duties of the job

The Central Services team leader role Providing leadership for the Medical Secretaries, (HR non clinical responsibilities for ARRS roles), Care Coordinators, Social Prescribers and other staff delivering a centralised service to Practices within the Division.

The role is not a regular 9am-5pm job and is not a traditional typing only secretariat role. The postholder will be required to work with various referral portals to ensure accurate and relevant referrals are made. The job requires innovation, flexibility, and commitment and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.

About us

We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients and with a workforce of 1500+. We are unique, we are always looking at ways to improve our delivery of services through the implementation of new and innovative solutions that we can scale across the organisation. Your job is to work directly with key team members to help us to harmonise ways of working and improve working practices to improve patient and staff satisfaction. This is a role that will equip you with a portfolio of administration skills and referral pathway knowledge that will enhance your role, and which will contribute to making sustainable changes within Primary Care.

Job descriptionJob responsibilities

Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.

You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways
- **Please note Modality Partnership reserves the right to close this vacancy at any time during the advertising period.**_

**Pre-employment**

**Vaccinations**

As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.

**Right to work checks**

All applicants invited for interview will need to prove their right to work in the UK at the interview stage

**References**

References must be secured prior to beginning employment, one must be your current or most recent employer.

**Employment history**

You must notify us of any employment gaps of 6 weeks or more.

Person SpecificationKnowledgeEssential
- NVQ4 or above management/leadership qualification or equivalent management experience
- GP Practice Management systems
- Experience of providing training to others
- Experience of managing others
- Experience of developing and implementing plans
- Experience of practice development leading to improved services to patients

Personal QualitiesEssential
- Professional approach to work
- Awareness of the importance of innovation in healthcare
- Awareness of resources available in the community and how they may be utilised.
- Willingness to participate in assessment and development of own leadership skills

SkillsEssential
- Ability to work effectively with people at all levels of the organisation
- An effective communicator both written and verbally
- Ability to work on solutions to areas of risk
- Ability to plan, write and present local reports
- Adopt strategy with the support of others
- Effectively allocate local resources when identified
- Demonstrate the effective assessment and identification of risk
- Ability to take a clear lead in the centralised function

Disclosure and Barring Service Check

Employer DetailsEmployer name

Modality Partnership

Location

Enki Medic



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