Band 4 Team Leader

4 months ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

** Previous applicants need not apply

Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division.

There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with outstanding organisational and communication skills.

As Team Leader you will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post holder will support and deputise for the Specialty Manager ensuring key business targets are met and to highlight areas of non-compliance.

The Key focus of the role will be to ensure referrals are triaged within agreed deadlines, maximising clinic utilisation, ensuring activity is captured to secure contract income whilst adhering to both local and national targets.

The post holder will supervise and provide daily leadership within the specialty management team for operational management and service delivery. The post will be based in one of our Community Birmingham Sites, some travelling maybe required.

The post holder will support and deputise for Specialty Manager(s) ensuring key business targets are met and to highlight areas of non-compliance.

The key focus of the role will be to ensure referrals are triaged within the agreed deadlines, maximising clinic capacity, and activity is captured to secure contract income.

To ensure that all telephone bookings are carried out in accordance with the Divisional Administrative Standards and Service Standing Operating procedures (SOPs).

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT
- Please ensure you check yourTrac account regularlyas this is how we will communicate with you during the shortlisting and selection process
- Work on own initiative with mínimal supervision on a daily basisand oversee the day to day management of the specialty management group.
- Ensure that resources and processes are coordinated to deliver successful operational outcomes to include clinic utilisation, procedure coding entry and call answering statistics.
- Application of Human Resource policies for staff within the team including recruitment, induction, disciplinary and sickness absence monitoring taking appropriate action as required in accordance with Trust policies.
- Pro-active management of changing priorities to include the co-ordination of daily cover across the Specialty Management Group(s) maintaining service levels at all times.
- To be first point of contact when dealing with concerns, queries and complaints in regards to operational service delivery associated with the Speciality Management Group and relevant patient pathways
- To have a comprehensive knowledge of all clinics ensuring they run according to agreed clinic rules. This will include being responsible for ensuring bookings are made effectively and that clinic capacity is maximised escalating areas of concern to Specialty Manager(s).
- To work alongside Specialty Manager(s) validating patient pathways on regular basis through use of information dashboards, maintaining a high degree of accuracy for prolonged periods of time
- Responsible for the monitoring and management of waiting lists. This will include identifying problems and assessing which solutions can be dealt with using their own initiative.
- In conjunction with Specialty Manager(s) ensure that demand and capacity of clinics are revised in accordance with the agreed processes.
- The post holder will be expected to have an in-depth knowledge of all services within the Specialty Management Group as they will be expected to cover for colleagues and also alternate between services on a rotational basis.
- To be fully conversant with the National 18 week Referral to Treatment (RTT) policy and local policies to monitor compliance.
- Development of excellent working relationships with key business partners and stakeholders such as

  • Band 4 Ward Clerk Team Leader

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic individual to take on the role of Ward Clerk Team Leader for a group of Wards at Heartlands Hospital. The post holder will be required to operationally line manage a group of Ward Clerks. The role will consist of a strong emphasis on data quality, effective teamwork, completing monthly...

  • Band 4 Team Leader

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job DescriptionJob Title: Band 4 Team Leader - Operations SpecialistJob Summary:The Band 4 Team Leader - Operations Specialist will play a key role in the Specialty Management Group, overseeing the day-to-day management of the team and ensuring the smooth operation of clinical services. This includes coordinating resources and processes to deliver successful...

  • Band 4 Central Booking Service Team Leader

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting and challenging opportunity exists for a Band 4 Team Leader to join the Central Booking Service (CBS) to support the Community Paediatrics Team within CBS. We are looking for an individual with a professional attitude and dedication combined with experience in people management. Our Service Operating hours are from 08:30 to 16:30 The service is...

  • Band 7 Slt Team Leader

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Come and join our Children’s SLT team in Birmingham**: a vibrant multicultural city! Do you enjoy supporting your colleagues and helping them develop their clinical skills? We have an exciting opportunity for a dynamic Band 7 Speech and Language Therapist to join our friendly and forward-thinking community team, as Team Leader in North-West locality....

  • Band 4 Central Booking Service Pa

    4 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    An exciting and challenging opportunity exists for a newly developed Band 4 PA to join the Central Booking Service (CBS) to support the CBS Managers and Team Leaders on a part time basis - 18.75 hours per week, hours/working days to be discussed at interview. We are looking for an individual with a professional attitude and dedication combined with...

  • Band 4 Team Leader

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Operational Team Leader within Outpatients at West Midlands Rehabilitation Centre. There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated...

  • Band 4 Team Leader

    2 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division. There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated...

  • Band 4 Team Leader

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division. There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with...

  • Band 4 Team Leader

    3 months ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Birmingham Community Healthcare NHS Foundation Trust is seeking to appoint to the role of Team Leader within Dental Services Division. There has never been a more rewarding time to be a part of the recovery and restoration of operational delivery for services within BCHC. This very exciting role will require a motivated and dedicated individual with...

  • Band 3 Housekeeping Team Leader

    3 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We have an exciting opportunity to recruit to Band 3 Housekeeping Team Leader to join our busy Housekeeping Department. We are looking for individuals who are motivated and driven, who would enjoy working under pressure in a fast paced Hospital environment. To provide supervisory to our large housekeeping team who provide a high quality cleaning service to...

  • Band 4 Psychology Team Administrator

    3 months ago

    Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    **Post**: Team Administrator to the Psychology Department - Reaside Clinic **Grade**: Band 4 **Hours or Work**: 30 hours per week A thorough working knowledge of Microsoft Office packages and experience of working in a busy office environment is essential. The post holder will also be required to take comprehensive minutes and transcribe notes from...

  • Band 4 Project Support Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom NHS Jobs Full time

    About the RoleThis is an exciting opportunity to join our team as a Band 4 Project Support Administrator. As a key member of our team, you will play a vital role in supporting the delivery of projects across the organization.Key ResponsibilitiesProvide administrative support to project teams, including coordinating meetings, managing documents, and...

  • Project Support Administrator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom NHS Jobs Full time

    About the RoleThis is an exciting opportunity to join our team as a Band 4 Project Support Administrator. As a key member of our team, you will play a vital role in supporting the delivery of projects across the organization.Key ResponsibilitiesProvide administrative support to project teams, including coordinating meetings, managing documents, and...

  • Band 4 Project Support Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom NHS Jobs Full time

    About the RoleThis is an exciting opportunity to join our team as a Band 4 Project Support Administrator. As a key member of our team, you will play a vital role in supporting the delivery of projects across the organization.Key ResponsibilitiesProvide administrative support to project teams, including coordinating meetings, managing documents, and...

  • Project Support Administrator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom NHS Jobs Full time

    About the RoleThis is an exciting opportunity to join our team as a Band 4 Project Support Administrator. As a key member of our team, you will play a vital role in supporting the delivery of projects across the organization.Key ResponsibilitiesProvide administrative support to project teams, including coordinating meetings, managing documents, and...

  • Band 4 Medical Secretary

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen for an experienced Band 4 Medical Secretary to join the Neurology department at University Hospitals Birmingham. The post holder will play a vital role in providing a comprehensive and efficient secretarial service to the consultants and their medical team in a multi -speciality department. Previous experience of working...

  • Band 4 Ward Clerk Team Leader

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Working independently, and also on own initiative, you will be line managing a group of Band 2 Ward Clerks and take a lead role in maintaining accurate patient notes and data on the Trust electronic patient administration system PAS (Oceano) at all times. You will also responsible for implementing the trusts HR policies and procedures where...

  • Band 4 Team Leader

    4 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and highly motivated Admin Team Leader for the Imaging Directorate at Heartlands Hospital. The right person will be forward thinking, able to embrace change and lead a team in a busy working environment. The Imaging Directorate provides 24/7 service delivery and has an established track record of...

  • Band 4 Flow Coordinator

    6 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Band 4 Flow Coordinator. This is an exciting opportunity to work in a fast-paced environment and contribute to the delivery of high-quality patient care.Key ResponsibilitiesWork closely with the clinical and operational teams to ensure a smooth flow of patients...

  • Band 4 Flow Coordinator

    6 days ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Band 4 Flow Coordinator. This is an exciting opportunity to work in a fast-paced environment and contribute to the delivery of high-quality patient care.Key ResponsibilitiesWork closely with the clinical and operational teams to ensure a smooth flow of patients...