Spa Administrator/call Handler

3 weeks ago


London, United Kingdom NELFT NHS Foundation Trust Full time

An opportunity has arisen for a full time post with the Single Point of Access Referral Management in Waltham Forest.

The service runs 365 days of the year, so applicants will need to be able to cover shift patterns of 8am-4pm, 11am to 7pm Mon - Fri and 9am - 5pm weekends and Bank Holidays.

We are looking for a good administrator who is flexible, able to work under pressure and on their own initiative as well as being a team player.

The team processes referrals for Community Heath Services and hospitals. Clients will phone through asking for help, sometimes this can be distressful.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction.

Please refer to the Job Description & Person Specification attachment.

High Cost Area Supplement - London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,108 and a maximum payment of £5,177).

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.



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